******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

46

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

47

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

48

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

190

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

191

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

245

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

246

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

232

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

233

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

234

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

218

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

219

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

177

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

178

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

179

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 245

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 246

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

204

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

205

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

206

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

232

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

233

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

234

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A8 Quattro Sedan (4E2) V8-4.2L (BVJ) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

110

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

111

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

58

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

59

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

245

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

246

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

204

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

205

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

206

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

218

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

219

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

232

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

233

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

234

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911238 Date: 120302

Bluetooth(R) - MMI Screen Freezes When Downloading Phone Book

91 Bluetooth - MMI freezes or voice recognition inoperable due to phone book

91 12 38

2026390/4

March 2, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 18 dated October 7, 2011 for reasons listed below.

232

Affected Vehicles

Condition

1. MMI screen freezes when downloading a phone book with a large amount of contacts in one of the following scenarios:

^ After the initial Bluetooth connection (shortly after the manual programming of the phone to vehicle) the MMI display briefly freezes.

^ After switching on the ignition (shortly after the phone reconnects with the vehicle).

^ After downloading the phone book.

2. When using the voice recognition system with the command Call " (example: "Call John Smith"), a message appears in the

MMI screen stating the phone book is too large and the voice recognition system cannot be used to make a call.

Tip: The command "Call " is an MMI global command which is available in the telephone and main menu screens. When

either menu is displayed the message above can appear when pressing the voice recognition button (push to talk) on the steering wheel.

Technical Background

The MMI converts the name and phone number fields into a voice command (text to speech). Extensive processing takes place if too many letters

are used in the phone contact first name and surname or if numbers or special characters are entered. Therefore the MMI does not respond until the

process is completed or may freeze if fields are too large or do not follow typical formatting. Also, the text to speech capacity is exceeded and the

voice recognition system is rendered inactive.

Production Solution

Not applicable.

Service

Ensure the customer phone is compatible with the vehicle model and model year.

For either issue, address book entries must follow the guidelines as listed below:

Name field:

^ Letters only should be used in the first and surname. No numbers, brackets, addresses, or URLs.

^ Maximum 40 letters for the first name and maximum 40 letters for the surname.

Tip: With regards to voice recognition issues, the specified 40 letters are only a reference point, as the spoken and written length differs.

233

Example:

"Sch" = three letters, but only one syllable.

"W" = one letter, but three syllables.

With special characters and numbers the difference between spoken and written length is even larger.

"1234" = four characters, but ten syllables (one thousand two hundred and thirty four).

Phone number field:

^ Only numbers with the exception of +, #, or *. No brackets, letters or URLs should be used. Maximum length is 63 characters.

Tip: When using desktop software e.g. iTunes or Outlook observe the above points.

Example of address and information saved under a name exceeding 40 characters (Figure 1).

234

Example of special characters to avoid using (Figure 2).

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

245

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

246

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 245

Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 246

warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 011241 Date: 120302

Engine Controls - Auto Detection Of Unauthorized Chip Tuning

01 Automatic Detection of Unauthorized Chip tuning (TDI Warranty Key)

01 12 41

2028842/1

March 2, 2012.

Affected Vehicles

Condition

Customer vehicle fitted with unauthorized ECM tuning.

Technical Background

All Systems on Audi vehicles are engineered to work together using the factory calibrations which have countless hours of validation and testing

prior to being released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration. A

customer's vehicle may be equipped with unauthorized hardware or software tuning. Modifying the vehicle via unauthorized and unproven tuning

can put additional stress on vehicle components outside of intended design limits. These modifications can cause damage and additional wear to

vehicle components, subsequently voiding or reducing coverage of the factory powertrain warranty.

Engine tuning ("chipping", flashing", or piggie back" devices) can modify air/fuel ratios, spark settings and timing advance, knock detection,

manifold boost pressure (when applicable), maximum permissible engine speed, maximum permissible vehicle speed, and other performance

parameters. These changes degrade factory programmed safeguards protecting the powertrain against low quality/low octane fuel, high load

operation under high temperatures, high elevation operation, engine torque management, and more. These changes can also have a negative impact

on vehicle emissions which and may be in violation of state and/or federal law. The alteration of these powertrain component protection parameters

increases the likelihood of powertrain wear and/or damage. Unauthorized powertrain modification can also induce drivability issues and DTCs

which cannot be repaired other than returning vehicle to OEM factory stock configuration.

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Audi's current dealership level diagnostic equipment allows for automatic detection of unauthorized ECM tuning on many current vehicle models.

Every new model year will bring more vehicles which will automatically be detected; this detection runs automatically in the background of the

normal diagnostic process, and will be completely transparent to the technician working on the vehicle.

If an unauthorized ECM calibration is detected, a "TD1" code will automatically be populated within the Warranty Key section of ELSA web. Not

every tuned vehicle will be detected automatically; however, selected vehicles can be checked for unauthorized ECM software by performing a

Specified vs. Actual ECM Software comparison. This warranty code cannot be manually added or removed.

Tip: For further information on the TD1 key, please contact AoA Warranty. See Audi Warranty Online (Warranty Companion or Resource Center)

or contact Audi Warranty for process details.

NOTE

No powertrain tuning is supported, authorized, or warranties by Audi of America.

Examples of Powertrain Tuning

^ ECM Programming Modification ("chipping", "flashing", or "piggie back" devices)

^ Intake system modifications ("cold air" intake, charge air cooler modifications)

^ Aftermarket turbocharger or supercharger components (turbo, supercharger, or supercharger drive pulley)

^ Aftermarket clutch/flywheel components

^ Shifter modifications ("short shifter")

When Powertrain Tuning is Suspected

A warranty key must be entered manually when a vehicle is fitted with aftermarket equipment. See Audi Warranty Online (Warranty Companion or

Resource Center) or contact Audi Warranty for process details.

Technicians must also disclose vehicle tuning when opening a TAC ticket on a vehicle and should be prepared to explain exactly what type of tuning

is found.

A Specified vs. Actual ECM Software comparison can be used to test for chip tuning on some modern Audi engines via the TD1 warranty key flag.

Production Solution

Not applicable.

Service

Not applicable.

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warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.