******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

317

Affected Vehicles

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

318

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

318

Affected Vehicles

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

319

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

306

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571159 Date: 111021

Body - Outer Door Seals Are Loose/Detached

57 Outer door seals loose

57 11 59

2019733/8

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 11 - 57 dated September 7, 2011 for reasons listed below.

Affected vehicles

Condition

319

The outer door seals have become partially detached.

Technical Background

Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.

Production Solution

Optimized production process.

Service

In cases where the outer door seal has become partially detached, it may not be necessary to replace the outer door seal. Seals can be reattached

provided they are not damaged, have not been previously repaired or previously reattached and the detachment length does not exceed 10 cm.

1. Inspect all four doors.

^ All undamaged, previously unrepaired, or loose seals with a detachment length less than 10 cm will be repaired. Complete steps 2-9 below to

repair the door seals.

^ If the door seal is damaged, has been previously repaired, or previously reattached or detached greater than 10 cm, replace the door seal according

to the repair instructions in Elsa Web >> Body >> Body Exterior >> 57 Front Doors, Central Locking System >> Removal and Installation >>

Doors >> Door Seals.

Note:

In addition to the repair manual instructions for replacing the door seals observe the following: Thoroughly clean the area of seal attachment with

plastic cleaner D 009 401 04. Allow the area of seal attachment to dry completely (at least 5 minutes). Apply bonding agent D 355 205 A2 using a D

009 500 25 applicator to the seal attachment area. Allow to dry an additional 5 minutes.

If repairing the door seals, proceed as follows:

2. Ensure that the temperature of the door and outer door seal are not cooler than 70锟斤拷F (21锟斤拷C). This is vital to ensure optimum adhesion of the outer

door seal.

3. Thoroughly clean the bonding surfaces of the doors to be repaired with plastic cleaner D 009 401 04. Allow the bonding surfaces to dry

completely (at least 5 minutes). The bonding surfaces must be dry and free of any dust, grease, silicone or any other similar contaminant that might

compromise the adhesion.

4. Apply bonding agent D 355 205 A2 using a D 009 500 25 applicator in the area to be bonded. Allow the treated surface to dry an additional 5

minutes.

5. Thinly coat the outer door seal with rubber profile adhesive D 477 KD1 A2 in the area that has become detached.

320

6. Press the door seal lightly to the door surface and then detach it again (Figure 2). This ensures that the glue is distributed as evenly as possible on

the surfaces to be bonded.

7. Allow the now detached area to dry for 5 minutes.

8. After this time attach the seal firmly to the door surface. Roll over this area several times with special tool 3356 (or equivalent).

321

9. Apply force to the seal with the 3356 only at the base of the seal (area 3 shown in Figure 4).

10. Remove any residual adhesive that may be visible with adhesive remover D 002 000 A2.

Tip: The repaired door should not be closed for two hours. During this time, any freshly glued surfaces should not be tested by pulling on the seal to

see if they have bonded.

322

Warranty

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Required Parts and Tools

Additional Information

323

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 318

Affected Vehicles

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 319

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A8 Quattro Sedan (4E2) V8-4.2L (BVJ) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

Affected Vehicles

148

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

Affected Vehicles

251

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

307

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

289

Affected Vehicles

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

290

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 911120 Date: 111021

205

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

206

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A8 Quattro Sedan (4E2) V8-4.2L (BVJ) Technical Service Bulletin # 911120 Date: 111021

146

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

147

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

Affected Vehicles

207

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

278

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 911120 Date: 111021

249

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

250

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571159 Date: 111021

Body - Outer Door Seals Are Loose/Detached

57 Outer door seals loose

57 11 59

2019733/8

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 11 - 57 dated September 7, 2011 for reasons listed below.

Affected vehicles

Condition

320

The outer door seals have become partially detached.

Technical Background

Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.

Production Solution

Optimized production process.

Service

In cases where the outer door seal has become partially detached, it may not be necessary to replace the outer door seal. Seals can be reattached

provided they are not damaged, have not been previously repaired or previously reattached and the detachment length does not exceed 10 cm.

1. Inspect all four doors.

^ All undamaged, previously unrepaired, or loose seals with a detachment length less than 10 cm will be repaired. Complete steps 2-9 below to

repair the door seals.

^ If the door seal is damaged, has been previously repaired, or previously reattached or detached greater than 10 cm, replace the door seal according

to the repair instructions in Elsa Web >> Body >> Body Exterior >> 57 Front Doors, Central Locking System >> Removal and Installation >>

Doors >> Door Seals.

Note:

In addition to the repair manual instructions for replacing the door seals observe the following: Thoroughly clean the area of seal attachment with

plastic cleaner D 009 401 04. Allow the area of seal attachment to dry completely (at least 5 minutes). Apply bonding agent D 355 205 A2 using a D

009 500 25 applicator to the seal attachment area. Allow to dry an additional 5 minutes.

If repairing the door seals, proceed as follows:

2. Ensure that the temperature of the door and outer door seal are not cooler than 70锟斤拷F (21锟斤拷C). This is vital to ensure optimum adhesion of the outer

door seal.

3. Thoroughly clean the bonding surfaces of the doors to be repaired with plastic cleaner D 009 401 04. Allow the bonding surfaces to dry

completely (at least 5 minutes). The bonding surfaces must be dry and free of any dust, grease, silicone or any other similar contaminant that might

compromise the adhesion.

4. Apply bonding agent D 355 205 A2 using a D 009 500 25 applicator in the area to be bonded. Allow the treated surface to dry an additional 5

minutes.

5. Thinly coat the outer door seal with rubber profile adhesive D 477 KD1 A2 in the area that has become detached.

321

6. Press the door seal lightly to the door surface and then detach it again (Figure 2). This ensures that the glue is distributed as evenly as possible on

the surfaces to be bonded.

7. Allow the now detached area to dry for 5 minutes.

8. After this time attach the seal firmly to the door surface. Roll over this area several times with special tool 3356 (or equivalent).

322

9. Apply force to the seal with the 3356 only at the base of the seal (area 3 shown in Figure 4).

10. Remove any residual adhesive that may be visible with adhesive remover D 002 000 A2.

Tip: The repaired door should not be closed for two hours. During this time, any freshly glued surfaces should not be tested by pulling on the seal to

see if they have bonded.

323

Warranty

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Required Parts and Tools

Additional Information

324

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571159 Date: 111021

Body - Outer Door Seals Are Loose/Detached

57 Outer door seals loose

57 11 59

2019733/8

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 11 - 57 dated September 7, 2011 for reasons listed below.

Affected vehicles

Condition

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 320

The outer door seals have become partially detached.

Technical Background

Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.

Production Solution

Optimized production process.

Service

In cases where the outer door seal has become partially detached, it may not be necessary to replace the outer door seal. Seals can be reattached

provided they are not damaged, have not been previously repaired or previously reattached and the detachment length does not exceed 10 cm.

1. Inspect all four doors.

^ All undamaged, previously unrepaired, or loose seals with a detachment length less than 10 cm will be repaired. Complete steps 2-9 below to

repair the door seals.

^ If the door seal is damaged, has been previously repaired, or previously reattached or detached greater than 10 cm, replace the door seal according

to the repair instructions in Elsa Web >> Body >> Body Exterior >> 57 Front Doors, Central Locking System >> Removal and Installation >>

Doors >> Door Seals.

Note:

In addition to the repair manual instructions for replacing the door seals observe the following: Thoroughly clean the area of seal attachment with

plastic cleaner D 009 401 04. Allow the area of seal attachment to dry completely (at least 5 minutes). Apply bonding agent D 355 205 A2 using a D

009 500 25 applicator to the seal attachment area. Allow to dry an additional 5 minutes.

If repairing the door seals, proceed as follows:

2. Ensure that the temperature of the door and outer door seal are not cooler than 70锟斤拷F (21锟斤拷C). This is vital to ensure optimum adhesion of the outer

door seal.

3. Thoroughly clean the bonding surfaces of the doors to be repaired with plastic cleaner D 009 401 04. Allow the bonding surfaces to dry

completely (at least 5 minutes). The bonding surfaces must be dry and free of any dust, grease, silicone or any other similar contaminant that might

compromise the adhesion.

4. Apply bonding agent D 355 205 A2 using a D 009 500 25 applicator in the area to be bonded. Allow the treated surface to dry an additional 5

minutes.

5. Thinly coat the outer door seal with rubber profile adhesive D 477 KD1 A2 in the area that has become detached.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 321

6. Press the door seal lightly to the door surface and then detach it again (Figure 2). This ensures that the glue is distributed as evenly as possible on

the surfaces to be bonded.

7. Allow the now detached area to dry for 5 minutes.

8. After this time attach the seal firmly to the door surface. Roll over this area several times with special tool 3356 (or equivalent).

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 322

9. Apply force to the seal with the 3356 only at the base of the seal (area 3 shown in Figure 4).

10. Remove any residual adhesive that may be visible with adhesive remover D 002 000 A2.

Tip: The repaired door should not be closed for two hours. During this time, any freshly glued surfaces should not be tested by pulling on the seal to

see if they have bonded.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 323

Warranty

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Required Parts and Tools

Additional Information

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 324

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 307

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571160 Date: 111021

Keyless Systems - Key Memory Settings Are Not Available

57 Personalized memory settings of the key are not available

57 11 60

2019958/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 10 - 35 dated October 18, 2010 for reasons listed below.

289

Affected Vehicles

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

Tip: Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

^ A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

^ A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

^ A4 (B8), A5, Audi Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

^ A6 (C6), Audi Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

^ A8 (D3): Check MVB 6 in the control unit for access/start authorization (address word 05).

^ A6 (C7), A8 (D4): Check MVB 10 in the control unit for access/start authorization (address word 05).

290

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911120 Date: 111021

Audio System - Rattling/Humming Noise From Speakers

91 Sound system: interference

91 11 20

2018187/6

October 21, 2011.

Supersedes Technical Service Bulletin Group 91 number 10 - 55 dated August 20, 2010 for reasons listed below.

Affected Vehicles

Condition

Cracking, grinding, rattling, humming or similar interference from one or more loudspeakers.

Technical Background

Parts of the interior fittings such as door covers, rear shelf, facings or covers can be made to vibrate at certain frequencies and then cause noises. It is

possible that loudspeaker brackets, cables or covers can be made to vibrate.

Production Solution

Not Applicable.

306

Service

1. Verify if interferences come from loose objects (such as keys, CD covers, pens, sunglasses, etc.) in the vehicle. If the interference is not coming

from loose objects, proceed to 2.

2. Verify if interferences disappear when the trim surrounding the speaker is pushed against the speaker or the speaker against its mounting. If the

interference does not disappear with pressure, proceed to 3.

3. Remove loudspeaker from its mounting and listen to the loudspeaker outside of vehicle. If the sound from the speaker does not exhibit the

concern, then do not replace the loudspeaker and proceed to 4.

4. Check if interferences come from parts of the cabin fittings. Loose parts should be fixed, an underlay applied, or, if necessary, replaced.

Warranty

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571159 Date: 111021

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 571159 Date: 111021

Body - Outer Door Seals Are Loose/Detached

57 Outer door seals loose

57 11 59

2019733/8

October 21, 2011.

Supersedes Technical Service Bulletin Group 57 number 11 - 57 dated September 7, 2011 for reasons listed below.

Affected vehicles

Condition

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 320

The outer door seals have become partially detached.

Technical Background

Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.

Production Solution

Optimized production process.

Service

In cases where the outer door seal has become partially detached, it may not be necessary to replace the outer door seal. Seals can be reattached

provided they are not damaged, have not been previously repaired or previously reattached and the detachment length does not exceed 10 cm.

1. Inspect all four doors.

^ All undamaged, previously unrepaired, or loose seals with a detachment length less than 10 cm will be repaired. Complete steps 2-9 below to

repair the door seals.

^ If the door seal is damaged, has been previously repaired, or previously reattached or detached greater than 10 cm, replace the door seal according

to the repair instructions in Elsa Web >> Body >> Body Exterior >> 57 Front Doors, Central Locking System >> Removal and Installation >>

Doors >> Door Seals.

Note:

In addition to the repair manual instructions for replacing the door seals observe the following: Thoroughly clean the area of seal attachment with

plastic cleaner D 009 401 04. Allow the area of seal attachment to dry completely (at least 5 minutes). Apply bonding agent D 355 205 A2 using a D

009 500 25 applicator to the seal attachment area. Allow to dry an additional 5 minutes.

If repairing the door seals, proceed as follows:

2. Ensure that the temperature of the door and outer door seal are not cooler than 70锟斤拷F (21锟斤拷C). This is vital to ensure optimum adhesion of the outer

door seal.

3. Thoroughly clean the bonding surfaces of the doors to be repaired with plastic cleaner D 009 401 04. Allow the bonding surfaces to dry

completely (at least 5 minutes). The bonding surfaces must be dry and free of any dust, grease, silicone or any other similar contaminant that might

compromise the adhesion.

4. Apply bonding agent D 355 205 A2 using a D 009 500 25 applicator in the area to be bonded. Allow the treated surface to dry an additional 5

minutes.

5. Thinly coat the outer door seal with rubber profile adhesive D 477 KD1 A2 in the area that has become detached.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 321

6. Press the door seal lightly to the door surface and then detach it again (Figure 2). This ensures that the glue is distributed as evenly as possible on

the surfaces to be bonded.

7. Allow the now detached area to dry for 5 minutes.

8. After this time attach the seal firmly to the door surface. Roll over this area several times with special tool 3356 (or equivalent).

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 322

9. Apply force to the seal with the 3356 only at the base of the seal (area 3 shown in Figure 4).

10. Remove any residual adhesive that may be visible with adhesive remover D 002 000 A2.

Tip: The repaired door should not be closed for two hours. During this time, any freshly glued surfaces should not be tested by pulling on the seal to

see if they have bonded.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 323

Warranty

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Required Parts and Tools

Additional Information

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 324

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.