******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 911240 Date: 120424

3G MMI(R) - Voice Recognition Inoperative (With Navigation)

91 3G MMI Voice Recognition inoperative

91 12 40

2025394/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 80 dated January 31, 2011 for reasons listed below.

Affected Vehicles

Condition

The Voice Recognition function does not work.

Only applies to vehicles equipped with 3G MMI with Navigation.

Technical Background

The voice recognition functionality is not loaded correctly upon system startup.

Production Solution

Not Applicable.

Service

During normal operation, the voice recognition commands can take up to 2 minutes to successfully load during system startup. If the complaint only

occurs during this time, this is normal and no repairs should be performed.

1. Perform a language change to reload the voice recognition commands:

^ In the MMI, navigate to Setup >> Settings >> Menu Language.

161

^ Switch to a different language by selecting a non-highlighted language (Figure 1). The system will load the new spoken cues.

^ Re-select the original language. Again, the system will load the spoken cues.

^ Once original language cues are loaded, retest the system.

2. If voice recognition functionality has not been restored, disconnect power from the 5F module (J794) for 30 seconds to reset the unit. Once

system has started up and loaded the information, retest the system.

3. If the above steps do not resolve the concern, contact the Audi Technical Assistance Center (TAC) for additional guidance.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 871227 Date: 120424

A/C - Unpleasant/Musty Odors From The A/C System

87 Unpleasant odor from heating and ventilation system

87 12 27

2010146/9

April 24, 2012.

Supersedes Technical Service Bulletin Group 87 number 10 - 03 dated June 16, 2010 for reasons listed below.

Affected Vehicles

31

Condition

Unpleasant "musty" odor from heating and ventilation system. Odor mainly occurs after vehicle has been sitting unused at least 5 hours and within

20 to 60 seconds after vehicle is first started.

Technical Background

Condensate is a normal condition in all A/C systems. If odor is noticeable without engine started, this may be due to mold and mildew in the

passenger compartment, not from the A/C system. All other possible sources of unpleasant odor must be addressed before performing this Technical

Service Bulletin. Consider the following conditions before proceeding:

^ Evaporator housing drain must be open and free of debris.

^ Cabin must be sealed with no water ingress into the passenger compartment.

^ Plenum drains must be clear and free of debris.

^ Pollen filter must be clean and free of moisture.

Contaminants are effectively neutralized using the Aircomatic(R) II Ultrasonic Climate System Cleaner (VAS 6189A) and Airco-Clean(R)

Ultrasonic Air Conditioning Treatment (VAS 6189/1). All other cleaning methods are no longer permitted.

Production Solution

Not applicable.

Service

1. If the vehicle is equipped with a pollen filter that is located inside the cabin such as in the A3, A6 and Audi Q7 then the pollen filter element

will need to be removed and its cover reinstalled before performing this procedure.

2. Start engine.

3. Set climate control temperature to its lowest setting. Set fan speed to its lowest setting. Set airflow direction to the dash vents only. Activate

recirculation and ECON modes.

32

4. Thoroughly shake a 100ml bottle of treatment and empty the bottle into the filling chamber.

5. Connect the outlet tube.

6. Place the cleaning unit into the passenger footwell, making certain that the unit is as level as possible. Connect the power cord and route it

through a slightly opened window. The remaining windows and sunroof should be completely closed.

7. Switch unit on and position the outlet tube such that the vapor is drawn into the recirculation air intake, generally in the passenger footwell

area. Refer to the appropriate repair information for exact location. Close all doors. The atomized cleaning fluid will begin coming out of the

vents. After about 15-20 minutes, the treatment stops automatically.

33

8. If the vehicle is an Audi Q7 with 4 zone climate control, the rear A/C unit is to be treated as well. Repeat the procedure for the rear A/C unit.

Use the same A/C settings as were used for the front A/C unit. Position the outlet tube toward the vent on the left of the rear compartment.

9. Air out the vehicle after the procedure for about 10 minutes.

10. Check the Aircomatic manual for instructions for unit maintenance after each use.

Warranty

34

Required Parts and Tools

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 241228 Date: 120424

Engine Controls - MIL ON/DTC P0234 Stored In Memory

01 P0234 and/or MIL on - A4, A5, A5 Cabriolet, and Audi Q5 2.0 TFSI

24 12 28

2027082/4

April 24, 2012.

Supersedes Technical Service Bulletin Group 24 number 11 - 93 dated October 21, 2011 for reasons listed below.

188

Affected Vehicles

Condition

Only P0234 (Turbo/Super Charger Overboost Condition) set in control unit and/or MIL on.

Technical Background

P0234 can be set inadvertently by the software application.

Note:

P0234 can be set with an actual cause in combination with loss of engine power, low/uneven engine performance, based on charge pressure control.

Production Solution

Not applicable.

Service

Service software update with SVM code 01A050.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the ECM (J623) using the SVM action code as listed in the table above if necessary.

189

Warranty

Additional Information

The following Technical Service Bulletin(s) will be necessary to complete this procedure:

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Attachment

190

191

192

193

194

195

196

197

198

199

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 241228 Date: 120424

Engine Controls - MIL ON/DTC P0234 Stored In Memory

01 P0234 and/or MIL on - A4, A5, A5 Cabriolet, and Audi Q5 2.0 TFSI

24 12 28

2027082/4

April 24, 2012.

Supersedes Technical Service Bulletin Group 24 number 11 - 93 dated October 21, 2011 for reasons listed below.

160

Affected Vehicles

Condition

Only P0234 (Turbo/Super Charger Overboost Condition) set in control unit and/or MIL on.

Technical Background

P0234 can be set inadvertently by the software application.

Note:

P0234 can be set with an actual cause in combination with loss of engine power, low/uneven engine performance, based on charge pressure control.

Production Solution

Not applicable.

Service

Service software update with SVM code 01A050.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the ECM (J623) using the SVM action code as listed in the table above if necessary.

161

Warranty

Additional Information

The following Technical Service Bulletin(s) will be necessary to complete this procedure:

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Attachment

162

163

164

165

166

167

168

169

170

171

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

******** Audi A8 Quattro Sedan (4E2) V8-4.2L (BVJ) Technical Service Bulletin # 481223 Date: 120424

Steering - Dynamic Steering Light ON/DTC's 02538/03221

48 Symbol for dynamic steering in cluster (DTC 02538 or 03221)

48 12 23

2026507/2

April 27, 2012.

Supersedes Technical Service Bulletin Group 48 number 11 - 16 dated June 21, 2011 for reasons listed below.

Affected Vehicles

79

Condition

The symbol for dynamic steering is illuminated in the instrument cluster. A DTC for overload, overuse, or steering lock, is stored in the active

steering control module (J792), address word 1B. The environmental conditions displayed in the GFF log match the Technical Background below.

Technical Background

A DTC is stored when the dynamic steering lock does not actuate within the specified time. It may take too long to engage or disengage.

Production Solution

Modified software (SW 0580) and optimized dynamic steering lock magnet.

Service

1. Repair the steering column by installing the repair kit for lock magnet, part 8K0 927 289.

^ On an A4, A5, or Audi Q5 check the software level of the active steering module, address word 1B. Update the 1B module to software level

0580, if necessary, using the table below. If updating from a software level below 0570, the basic settings must be performed after the SVM

update.

80

^ On the A8 replace only the steering column lock magnet. An SVM update is not necessary on the A8.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the active steering control module (J792) using the SVM action code as listed in the table above if necessary.

Warranty

Required Parts and Tools

81

Additional Information

The following Technical Service Bulletin will be necessary to complete this procedure:

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals

for the latest information.

Attachment

82

83

84

85

86

87

88

89

90

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911240 Date: 120424

3G MMI(R) - Voice Recognition Inoperative (With Navigation)

91 3G MMI Voice Recognition inoperative

91 12 40

2025394/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 80 dated January 31, 2011 for reasons listed below.

164

Affected Vehicles

Condition

The Voice Recognition function does not work.

Only applies to vehicles equipped with 3G MMI with Navigation.

Technical Background

The voice recognition functionality is not loaded correctly upon system startup.

Production Solution

Not Applicable.

Service

During normal operation, the voice recognition commands can take up to 2 minutes to successfully load during system startup. If the complaint only

occurs during this time, this is normal and no repairs should be performed.

1. Perform a language change to reload the voice recognition commands:

^ In the MMI, navigate to Setup >> Settings >> Menu Language.

^ Switch to a different language by selecting a non-highlighted language (Figure 1). The system will load the new spoken cues.

^ Re-select the original language. Again, the system will load the spoken cues.

^ Once original language cues are loaded, retest the system.

2. If voice recognition functionality has not been restored, disconnect power from the 5F module (J794) for 30 seconds to reset the unit. Once

system has started up and loaded the information, retest the system.

3. If the above steps do not resolve the concern, contact the Audi Technical Assistance Center (TAC) for additional guidance.

165

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 911240 Date: 120424

3G MMI(R) - Voice Recognition Inoperative (With Navigation)

91 3G MMI Voice Recognition inoperative

91 12 40

2025394/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 80 dated January 31, 2011 for reasons listed below.

Affected Vehicles

Condition

The Voice Recognition function does not work.

Only applies to vehicles equipped with 3G MMI with Navigation.

Technical Background

The voice recognition functionality is not loaded correctly upon system startup.

Production Solution

Not Applicable.

Service

During normal operation, the voice recognition commands can take up to 2 minutes to successfully load during system startup. If the complaint only

occurs during this time, this is normal and no repairs should be performed.

1. Perform a language change to reload the voice recognition commands:

^ In the MMI, navigate to Setup >> Settings >> Menu Language.

30

^ Switch to a different language by selecting a non-highlighted language (Figure 1). The system will load the new spoken cues.

^ Re-select the original language. Again, the system will load the spoken cues.

^ Once original language cues are loaded, retest the system.

2. If voice recognition functionality has not been restored, disconnect power from the 5F module (J794) for 30 seconds to reset the unit. Once

system has started up and loaded the information, retest the system.

3. If the above steps do not resolve the concern, contact the Audi Technical Assistance Center (TAC) for additional guidance.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 871227 Date: 120424

A/C - Unpleasant/Musty Odors From The A/C System

87 Unpleasant odor from heating and ventilation system

87 12 27

2010146/9

April 24, 2012.

Supersedes Technical Service Bulletin Group 87 number 10 - 03 dated June 16, 2010 for reasons listed below.

Affected Vehicles

Condition

Unpleasant "musty" odor from heating and ventilation system. Odor mainly occurs after vehicle has been sitting unused at least 5 hours and within

20 to 60 seconds after vehicle is first started.

Technical Background

Condensate is a normal condition in all A/C systems. If odor is noticeable without engine started, this may be due to mold and mildew in the

passenger compartment, not from the A/C system. All other possible sources of unpleasant odor must be addressed before performing this Technical

Service Bulletin. Consider the following conditions before proceeding:

^ Evaporator housing drain must be open and free of debris.

^ Cabin must be sealed with no water ingress into the passenger compartment.

^ Plenum drains must be clear and free of debris.

^ Pollen filter must be clean and free of moisture.

Contaminants are effectively neutralized using the Aircomatic(R) II Ultrasonic Climate System Cleaner (VAS 6189A) and Airco-Clean(R)

Ultrasonic Air Conditioning Treatment (VAS 6189/1). All other cleaning methods are no longer permitted.

Production Solution

Not applicable.

166

Service

1. If the vehicle is equipped with a pollen filter that is located inside the cabin such as in the A3, A6 and Audi Q7 then the pollen filter element

will need to be removed and its cover reinstalled before performing this procedure.

2. Start engine.

3. Set climate control temperature to its lowest setting. Set fan speed to its lowest setting. Set airflow direction to the dash vents only. Activate

recirculation and ECON modes.

4. Thoroughly shake a 100ml bottle of treatment and empty the bottle into the filling chamber.

5. Connect the outlet tube.

167

6. Place the cleaning unit into the passenger footwell, making certain that the unit is as level as possible. Connect the power cord and route it

through a slightly opened window. The remaining windows and sunroof should be completely closed.

7. Switch unit on and position the outlet tube such that the vapor is drawn into the recirculation air intake, generally in the passenger footwell

area. Refer to the appropriate repair information for exact location. Close all doors. The atomized cleaning fluid will begin coming out of the

vents. After about 15-20 minutes, the treatment stops automatically.

8. If the vehicle is an Audi Q7 with 4 zone climate control, the rear A/C unit is to be treated as well. Repeat the procedure for the rear A/C unit.

Use the same A/C settings as were used for the front A/C unit. Position the outlet tube toward the vent on the left of the rear compartment.

9. Air out the vehicle after the procedure for about 10 minutes.

10. Check the Aircomatic manual for instructions for unit maintenance after each use.

168

Warranty

Required Parts and Tools

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 241228 Date: 120424

Engine Controls - MIL ON/DTC P0234 Stored In Memory

01 P0234 and/or MIL on - A4, A5, A5 Cabriolet, and Audi Q5 2.0 TFSI

24 12 28

2027082/4

April 24, 2012.

Supersedes Technical Service Bulletin Group 24 number 11 - 93 dated October 21, 2011 for reasons listed below.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 188

Affected Vehicles

Condition

Only P0234 (Turbo/Super Charger Overboost Condition) set in control unit and/or MIL on.

Technical Background

P0234 can be set inadvertently by the software application.

Note:

P0234 can be set with an actual cause in combination with loss of engine power, low/uneven engine performance, based on charge pressure control.

Production Solution

Not applicable.

Service

Service software update with SVM code 01A050.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the ECM (J623) using the SVM action code as listed in the table above if necessary.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 189

Warranty

Additional Information

The following Technical Service Bulletin(s) will be necessary to complete this procedure:

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Attachment

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 190

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 191

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 192

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 193

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 194

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 195

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 196

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 197

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 198

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 199

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 941275 Date: 120424

Campaign 94F6 - Update Tail Lamp Seal

94F6 UPDATE - Tail Lamp Seal (NVLW)

94 12 75

2029196/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 94 number 12 - 73 dated April 16, 2012 for reasons listed below.

Affected Vehicles

Condition

This Update has been proactively released to prevent the following condition from occurring in the vehicle:

The contacts of the inner LED tail lights may develop oxidation which may cause malfunctions of the inner LED tail light. The outer tail lights are

not affected and still function properly.

This Update is in effect until removed.

Vehicle must meet all of the following criteria:

^ Procedure is valid only for vehicles that show the 94F6 code in the ElsaWeb Campaign/Action Information screen on the day of repair.

^ Vehicle must be within the New Vehicle Limited Warranty.

^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background

On Audi A4 vehicles with LED tail lights manufactured within a specific period, it is possible that oxidation can occur on the contacts of the inner

LED tail lights due to environmental factors. This can lead to malfunctions. The outer tail lights are not affected and still function properly.

Production Solution

The seals on the inner tail light assemblies must be replaced on the affected vehicles.

Service

162

1. Replace seals for inner tail light assemblies (left and right sides).

Tip: To remove the old seals, warm gently with a hot air blower. Use the lowest setting, as excessive heat causes the tail light assemblies to

deform.

163

Warranty

Required Parts and Tools

^ Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless otherwise indicated and/or requested

through SAGA.

^ If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update but have exceeded your Upper

Order Limit, please submit your requests for additional parts via email to upperorderlimits@audi.com. Be sure to include the affected VINs with

your order. Prior to submitting your request, ensure that each vehicle has the 94F6 code open in ElsaWeb. Your order will be reviewed and

processed accordingly.

Additional Information

All parts and service references provided in this Update are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 871227 Date: 120424

A/C - Unpleasant/Musty Odors From The A/C System

87 Unpleasant odor from heating and ventilation system

87 12 27

2010146/9

April 24, 2012.

Supersedes Technical Service Bulletin Group 87 number 10 - 03 dated June 16, 2010 for reasons listed below.

Affected Vehicles

Condition

Unpleasant "musty" odor from heating and ventilation system. Odor mainly occurs after vehicle has been sitting unused at least 5 hours and within

20 to 60 seconds after vehicle is first started.

Technical Background

Condensate is a normal condition in all A/C systems. If odor is noticeable without engine started, this may be due to mold and mildew in the

passenger compartment, not from the A/C system. All other possible sources of unpleasant odor must be addressed before performing this Technical

Service Bulletin. Consider the following conditions before proceeding:

^ Evaporator housing drain must be open and free of debris.

^ Cabin must be sealed with no water ingress into the passenger compartment.

^ Plenum drains must be clear and free of debris.

^ Pollen filter must be clean and free of moisture.

Contaminants are effectively neutralized using the Aircomatic(R) II Ultrasonic Climate System Cleaner (VAS 6189A) and Airco-Clean(R)

Ultrasonic Air Conditioning Treatment (VAS 6189/1). All other cleaning methods are no longer permitted.

Production Solution

Not applicable.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 168

Service

1. If the vehicle is equipped with a pollen filter that is located inside the cabin such as in the A3, A6 and Audi Q7 then the pollen filter element

will need to be removed and its cover reinstalled before performing this procedure.

2. Start engine.

3. Set climate control temperature to its lowest setting. Set fan speed to its lowest setting. Set airflow direction to the dash vents only. Activate

recirculation and ECON modes.

4. Thoroughly shake a 100ml bottle of treatment and empty the bottle into the filling chamber.

5. Connect the outlet tube.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 169

6. Place the cleaning unit into the passenger footwell, making certain that the unit is as level as possible. Connect the power cord and route it

through a slightly opened window. The remaining windows and sunroof should be completely closed.

7. Switch unit on and position the outlet tube such that the vapor is drawn into the recirculation air intake, generally in the passenger footwell

area. Refer to the appropriate repair information for exact location. Close all doors. The atomized cleaning fluid will begin coming out of the

vents. After about 15-20 minutes, the treatment stops automatically.

8. If the vehicle is an Audi Q7 with 4 zone climate control, the rear A/C unit is to be treated as well. Repeat the procedure for the rear A/C unit.

Use the same A/C settings as were used for the front A/C unit. Position the outlet tube toward the vent on the left of the rear compartment.

9. Air out the vehicle after the procedure for about 10 minutes.

10. Check the Aircomatic manual for instructions for unit maintenance after each use.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 170

Warranty

Required Parts and Tools

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481223 Date: 120424

Steering - Dynamic Steering Light ON/DTC's 02538/03221

48 Symbol for dynamic steering in cluster (DTC 02538 or 03221)

48 12 23

2026507/2

April 27, 2012.

Supersedes Technical Service Bulletin Group 48 number 11 - 16 dated June 21, 2011 for reasons listed below.

173

Affected Vehicles

Condition

The symbol for dynamic steering is illuminated in the instrument cluster. A DTC for overload, overuse, or steering lock, is stored in the active

steering control module (J792), address word 1B. The environmental conditions displayed in the GFF log match the Technical Background below.

Technical Background

A DTC is stored when the dynamic steering lock does not actuate within the specified time. It may take too long to engage or disengage.

174

Production Solution

Modified software (SW 0580) and optimized dynamic steering lock magnet.

Service

1. Repair the steering column by installing the repair kit for lock magnet, part 8K0 927 289.

^ On an A4, A5, or Audi Q5 check the software level of the active steering module, address word 1B. Update the 1B module to software level

0580, if necessary, using the table below. If updating from a software level below 0570, the basic settings must be performed after the SVM

update.

^ On the A8 replace only the steering column lock magnet. An SVM update is not necessary on the A8.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the active steering control module (J792) using the SVM action code as listed in the table above if necessary.

175

Warranty

Required Parts and Tools

Additional Information

The following Technical Service Bulletin will be necessary to complete this procedure:

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals

for the latest information.

Attachment

176

177

178

179

180

181

182

183

184

185

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911240 Date: 120424

3G MMI(R) - Voice Recognition Inoperative (With Navigation)

91 3G MMI Voice Recognition inoperative

91 12 40

2025394/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 80 dated January 31, 2011 for reasons listed below.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 166

Affected Vehicles

Condition

The Voice Recognition function does not work.

Only applies to vehicles equipped with 3G MMI with Navigation.

Technical Background

The voice recognition functionality is not loaded correctly upon system startup.

Production Solution

Not Applicable.

Service

During normal operation, the voice recognition commands can take up to 2 minutes to successfully load during system startup. If the complaint only

occurs during this time, this is normal and no repairs should be performed.

1. Perform a language change to reload the voice recognition commands:

^ In the MMI, navigate to Setup >> Settings >> Menu Language.

^ Switch to a different language by selecting a non-highlighted language (Figure 1). The system will load the new spoken cues.

^ Re-select the original language. Again, the system will load the spoken cues.

^ Once original language cues are loaded, retest the system.

2. If voice recognition functionality has not been restored, disconnect power from the 5F module (J794) for 30 seconds to reset the unit. Once

system has started up and loaded the information, retest the system.

3. If the above steps do not resolve the concern, contact the Audi Technical Assistance Center (TAC) for additional guidance.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 167

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481223 Date: 120424

Steering - Dynamic Steering Light ON/DTC's 02538/03221

48 Symbol for dynamic steering in cluster (DTC 02538 or 03221)

48 12 23

2026507/2

April 27, 2012.

Supersedes Technical Service Bulletin Group 48 number 11 - 16 dated June 21, 2011 for reasons listed below.

175

Affected Vehicles

Condition

The symbol for dynamic steering is illuminated in the instrument cluster. A DTC for overload, overuse, or steering lock, is stored in the active

steering control module (J792), address word 1B. The environmental conditions displayed in the GFF log match the Technical Background below.

Technical Background

A DTC is stored when the dynamic steering lock does not actuate within the specified time. It may take too long to engage or disengage.

176

Production Solution

Modified software (SW 0580) and optimized dynamic steering lock magnet.

Service

1. Repair the steering column by installing the repair kit for lock magnet, part 8K0 927 289.

^ On an A4, A5, or Audi Q5 check the software level of the active steering module, address word 1B. Update the 1B module to software level

0580, if necessary, using the table below. If updating from a software level below 0570, the basic settings must be performed after the SVM

update.

^ On the A8 replace only the steering column lock magnet. An SVM update is not necessary on the A8.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the active steering control module (J792) using the SVM action code as listed in the table above if necessary.

177

Warranty

Required Parts and Tools

Additional Information

The following Technical Service Bulletin will be necessary to complete this procedure:

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals

for the latest information.

Attachment

178

179

180

181

182

183

184

185

186

187

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481223 Date: 120424

Steering - Dynamic Steering Light ON/DTC's 02538/03221

48 Symbol for dynamic steering in cluster (DTC 02538 or 03221)

48 12 23

2026507/2

April 27, 2012.

Supersedes Technical Service Bulletin Group 48 number 11 - 16 dated June 21, 2011 for reasons listed below.

147

Affected Vehicles

Condition

The symbol for dynamic steering is illuminated in the instrument cluster. A DTC for overload, overuse, or steering lock, is stored in the active

steering control module (J792), address word 1B. The environmental conditions displayed in the GFF log match the Technical Background below.

Technical Background

A DTC is stored when the dynamic steering lock does not actuate within the specified time. It may take too long to engage or disengage.

148

Production Solution

Modified software (SW 0580) and optimized dynamic steering lock magnet.

Service

1. Repair the steering column by installing the repair kit for lock magnet, part 8K0 927 289.

^ On an A4, A5, or Audi Q5 check the software level of the active steering module, address word 1B. Update the 1B module to software level

0580, if necessary, using the table below. If updating from a software level below 0570, the basic settings must be performed after the SVM

update.

^ On the A8 replace only the steering column lock magnet. An SVM update is not necessary on the A8.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the active steering control module (J792) using the SVM action code as listed in the table above if necessary.

149

Warranty

Required Parts and Tools

Additional Information

The following Technical Service Bulletin will be necessary to complete this procedure:

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals

for the latest information.

Attachment

150

151

152

153

154

155

156

157

158

159

^ TSB 2011732 00 Software Version Management (SVM), operating instructions.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 941275 Date: 120424

Campaign 94F6 - Update Tail Lamp Seal

94F6 UPDATE - Tail Lamp Seal (NVLW)

94 12 75

2029196/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 94 number 12 - 73 dated April 16, 2012 for reasons listed below.

163

Affected Vehicles

Condition

This Update has been proactively released to prevent the following condition from occurring in the vehicle:

The contacts of the inner LED tail lights may develop oxidation which may cause malfunctions of the inner LED tail light. The outer tail lights are

not affected and still function properly.

This Update is in effect until removed.

Vehicle must meet all of the following criteria:

^ Procedure is valid only for vehicles that show the 94F6 code in the ElsaWeb Campaign/Action Information screen on the day of repair.

^ Vehicle must be within the New Vehicle Limited Warranty.

^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background

On Audi A4 vehicles with LED tail lights manufactured within a specific period, it is possible that oxidation can occur on the contacts of the inner

LED tail lights due to environmental factors. This can lead to malfunctions. The outer tail lights are not affected and still function properly.

Production Solution

The seals on the inner tail light assemblies must be replaced on the affected vehicles.

Service

1. Replace seals for inner tail light assemblies (left and right sides).

Tip: To remove the old seals, warm gently with a hot air blower. Use the lowest setting, as excessive heat causes the tail light assemblies to

deform.

164

165

Warranty

Required Parts and Tools

^ Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless otherwise indicated and/or requested

through SAGA.

^ If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update but have exceeded your Upper

Order Limit, please submit your requests for additional parts via email to upperorderlimits@audi.com. Be sure to include the affected VINs with

your order. Prior to submitting your request, ensure that each vehicle has the 94F6 code open in ElsaWeb. Your order will be reviewed and

processed accordingly.

Additional Information

All parts and service references provided in this Update are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 871227 Date: 120424

A/C - Unpleasant/Musty Odors From The A/C System

87 Unpleasant odor from heating and ventilation system

87 12 27

2010146/9

April 24, 2012.

Supersedes Technical Service Bulletin Group 87 number 10 - 03 dated June 16, 2010 for reasons listed below.

Affected Vehicles

Condition

Unpleasant "musty" odor from heating and ventilation system. Odor mainly occurs after vehicle has been sitting unused at least 5 hours and within

20 to 60 seconds after vehicle is first started.

Technical Background

Condensate is a normal condition in all A/C systems. If odor is noticeable without engine started, this may be due to mold and mildew in the

passenger compartment, not from the A/C system. All other possible sources of unpleasant odor must be addressed before performing this Technical

Service Bulletin. Consider the following conditions before proceeding:

^ Evaporator housing drain must be open and free of debris.

^ Cabin must be sealed with no water ingress into the passenger compartment.

^ Plenum drains must be clear and free of debris.

140

^ Pollen filter must be clean and free of moisture.

Contaminants are effectively neutralized using the Aircomatic(R) II Ultrasonic Climate System Cleaner (VAS 6189A) and Airco-Clean(R)

Ultrasonic Air Conditioning Treatment (VAS 6189/1). All other cleaning methods are no longer permitted.

Production Solution

Not applicable.

Service

1. If the vehicle is equipped with a pollen filter that is located inside the cabin such as in the A3, A6 and Audi Q7 then the pollen filter element

will need to be removed and its cover reinstalled before performing this procedure.

2. Start engine.

3. Set climate control temperature to its lowest setting. Set fan speed to its lowest setting. Set airflow direction to the dash vents only. Activate

recirculation and ECON modes.

4. Thoroughly shake a 100ml bottle of treatment and empty the bottle into the filling chamber.

141

5. Connect the outlet tube.

6. Place the cleaning unit into the passenger footwell, making certain that the unit is as level as possible. Connect the power cord and route it

through a slightly opened window. The remaining windows and sunroof should be completely closed.

7. Switch unit on and position the outlet tube such that the vapor is drawn into the recirculation air intake, generally in the passenger footwell

area. Refer to the appropriate repair information for exact location. Close all doors. The atomized cleaning fluid will begin coming out of the

vents. After about 15-20 minutes, the treatment stops automatically.

8. If the vehicle is an Audi Q7 with 4 zone climate control, the rear A/C unit is to be treated as well. Repeat the procedure for the rear A/C unit.

Use the same A/C settings as were used for the front A/C unit. Position the outlet tube toward the vent on the left of the rear compartment.

9. Air out the vehicle after the procedure for about 10 minutes.

142

10. Check the Aircomatic manual for instructions for unit maintenance after each use.

Warranty

Required Parts and Tools

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 941275 Date: 120424

Campaign 94F6 - Update Tail Lamp Seal

94F6 UPDATE - Tail Lamp Seal (NVLW)

94 12 75

2029196/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 94 number 12 - 73 dated April 16, 2012 for reasons listed below.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 163

Affected Vehicles

Condition

This Update has been proactively released to prevent the following condition from occurring in the vehicle:

The contacts of the inner LED tail lights may develop oxidation which may cause malfunctions of the inner LED tail light. The outer tail lights are

not affected and still function properly.

This Update is in effect until removed.

Vehicle must meet all of the following criteria:

^ Procedure is valid only for vehicles that show the 94F6 code in the ElsaWeb Campaign/Action Information screen on the day of repair.

^ Vehicle must be within the New Vehicle Limited Warranty.

^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background

On Audi A4 vehicles with LED tail lights manufactured within a specific period, it is possible that oxidation can occur on the contacts of the inner

LED tail lights due to environmental factors. This can lead to malfunctions. The outer tail lights are not affected and still function properly.

Production Solution

The seals on the inner tail light assemblies must be replaced on the affected vehicles.

Service

1. Replace seals for inner tail light assemblies (left and right sides).

Tip: To remove the old seals, warm gently with a hot air blower. Use the lowest setting, as excessive heat causes the tail light assemblies to

deform.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 164

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 165

Warranty

Required Parts and Tools

^ Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless otherwise indicated and/or requested

through SAGA.

^ If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update but have exceeded your Upper

Order Limit, please submit your requests for additional parts via email to upperorderlimits@audi.com. Be sure to include the affected VINs with

your order. Prior to submitting your request, ensure that each vehicle has the 94F6 code open in ElsaWeb. Your order will be reviewed and

processed accordingly.

Additional Information

All parts and service references provided in this Update are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 241228 Date: 120424

Engine Controls - MIL ON/DTC P0234 Stored In Memory

01 P0234 and/or MIL on - A4, A5, A5 Cabriolet, and Audi Q5 2.0 TFSI

24 12 28

2027082/4

April 24, 2012.

Supersedes Technical Service Bulletin Group 24 number 11 - 93 dated October 21, 2011 for reasons listed below.

186

Affected Vehicles

Condition

Only P0234 (Turbo/Super Charger Overboost Condition) set in control unit and/or MIL on.

Technical Background

P0234 can be set inadvertently by the software application.

Note:

P0234 can be set with an actual cause in combination with loss of engine power, low/uneven engine performance, based on charge pressure control.

Production Solution

Not applicable.

Service

Service software update with SVM code 01A050.

SVM Update Instructions

1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.

2. Update the ECM (J623) using the SVM action code as listed in the table above if necessary.

187

Warranty

Additional Information

The following Technical Service Bulletin(s) will be necessary to complete this procedure:

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

Attachment

188

189

190

191

192

193

194

195

196

197

^ TSB 2011732, 00 Software Version Management (SVM), operating instructions

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911240 Date: 120424

3G MMI(R) - Voice Recognition Inoperative (With Navigation)

91 3G MMI Voice Recognition inoperative

91 12 40

2025394/2

April 24, 2012.

Supersedes Technical Service Bulletin Group 91 number 11 - 80 dated January 31, 2011 for reasons listed below.

166

Affected Vehicles

Condition

The Voice Recognition function does not work.

Only applies to vehicles equipped with 3G MMI with Navigation.

Technical Background

The voice recognition functionality is not loaded correctly upon system startup.

Production Solution

Not Applicable.

Service

During normal operation, the voice recognition commands can take up to 2 minutes to successfully load during system startup. If the complaint only

occurs during this time, this is normal and no repairs should be performed.

1. Perform a language change to reload the voice recognition commands:

^ In the MMI, navigate to Setup >> Settings >> Menu Language.

^ Switch to a different language by selecting a non-highlighted language (Figure 1). The system will load the new spoken cues.

^ Re-select the original language. Again, the system will load the spoken cues.

^ Once original language cues are loaded, retest the system.

2. If voice recognition functionality has not been restored, disconnect power from the 5F module (J794) for 30 seconds to reset the unit. Once

system has started up and loaded the information, retest the system.

3. If the above steps do not resolve the concern, contact the Audi Technical Assistance Center (TAC) for additional guidance.

167

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.