Showing posts with label 111209. Show all posts
Showing posts with label 111209. Show all posts

Friday, 17 January 2020

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



266



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Thursday, 9 January 2020

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



283



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Sunday, 3 November 2019

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



254



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Wednesday, 30 October 2019

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



87



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Saturday, 28 September 2019

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



293



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Wednesday, 14 November 2018

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 294



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Saturday, 27 October 2018

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



231



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Thursday, 4 October 2018

******** Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 283



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Sunday, 30 September 2018

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



281



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Sunday, 23 September 2018

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



294



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Thursday, 30 August 2018

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209



M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 294



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209



M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



294



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209



Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



281



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209



Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



283



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209



M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



266



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209


Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 301111 Date: 111209



M/T - No Start Or Only Starts When Clutch Firmly Applied



30 Vehicle does not start or only when pressing the clutch pedal very firmly - A4, A5, manual gearbox



30 11 11



2028229/1



December 9, 2011.



Affected Vehicles



293



Condition



Vehicle does not start or only starts when pressing the clutch pedal very firmly.



Technical Background



In most cases the replacement of the clutch slave cylinder or master cylinder does not fix the complaint.



Production Solution



Not applicable.



Service



Check the clutch hydraulics and electrics as follows:



1. Depress the clutch pedal to the perceived end stop.



On the clutch master cylinder a second mechanic opens the bleeder screw.



2. If the clutch pedal can now be moved further and the vehicle can be started, or the message "Press clutch pedal to start vehicle" in the cluster goes



out, the sender of the clutch mechanism is correct.



3. Close the bleeder screw on the clutch master cylinder.



The complaint is in the clutch mechanism (wear, check according to repair manual). Do not replace the master cylinder or the slave cylinder for this



condition.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209



Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



Affected Vehicles



Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 283



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.

Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209


Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 911128 Date: 111209



Navigation Sys. - MMI Map Region/Language Retrofit



91 - MMI Map Region/Language Retrofit



91 11 28



2028190/1



December 9, 2011.



254



Affected Vehicles



Condition



Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory available options.



Technical Background



Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:



^ Navigation maps for USA/Canada.



^ English (US), Spanish (Mexican), and French (Canadian) system languages.



It is not possible to change the language pack or map database to something outside of what is available on the vehicle from the factory for the



following reasons:



^ Software and hardware differences between US spec and Rest of World (ROW) spec modules can create communication issues in the vehicle.



^ Installing a ROW navigation database or language pack onto a US spec module is not possible.



^ The SVM system will not code or parametrize the replacement modules correctly, and will prohibit necessary SVM codes from being run in the



future.



Production Solution



Not Applicable.



Service



Inform the customer that retrofitting the MMI system with a different language pack or map database is not technically possible and is not supported.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.