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Thursday, 30 August 2018

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 570901 Date: 090209

Memory System - Personalized Memory Settings Inoperative

57 Personalized Memory Settings Of The Key Are Not Available

57 09 01

2019958/1

February 9, 2009

Vehicle Information

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

TIP:

Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

- A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

- A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

- A4 (B8), A5, Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

- A6, Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

- A8: Check MVB 6 in the control unit for access/start authorization (address word 05).

483

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 910840 Date: 080911

Parking Assist System - Warnings With No Obstacles

91 08 40

2012272/2

September 11, 2008. Superseded Technical Service Bulletin Group 94 number 06-03 dated July 6, 2006 to extend VIN range.

Vehicle Information

Parking aid warning sound without obstacle

Condition

The parking assist system warns of obstacles when there are no obstacles around the vehicle.

Technical Background

Several reasons can lead to an unjustified warning sound of the parking assist system.

- One or more sensors are incorrectly mounted (see attachments) and the bumper is detected as an obstacle.

- Dirt, salt, ice, snow etc. might cover one or more parking assist sensors.

- Without single frame radiator: If the license plate holder is attached with only 2 bolts, the holder might protrude due to the uneven surface of

the bumper.

- With single frame radiator: If the license plate holder is not correctly installed, it might be detected as an obstacle.

Production Solution

No change.

Service

1. Check for parking assist system-related diagnostic trouble codes. If present, follow Guided Fault Finding to solve the concern.

2. Verify that all parking assist sensors are mounted properly. Remount parking assist sensors if necessary.

486

3. Verify sensor brackets are not broken. (Bumper removal is not necessary for the check.) Replace brackets, if broken.

4. Verify that the sensors are not covered by dirt, ice, salt, etc. Clean if necessary and inform customer.

5. If a license plate holder is mounted improperly:

- Without single frame radiator: The license plate holder must be attached with 4 bolts.

- With single frame radiator: Install the license plate holder correctly.

Warranty

Accounting for incorrectly fitted license plate holder and for cleaning of the sensors under warranty is not permitted.

For the potential remounting of parking assist sensor or replacing of the parking assist sensor bracket: When procedure applies to vehicles under

warranty, use the following:

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 910842 Date: 080915

Audio System - Buzz/Hum/Hiss From Speakers

91 08 42

2018701/1

September 15, 2008

Vehicle Information

Radio reception and playback problems

Condition

The customer may report constant sound interference in the radio. The sound may be distorted, or a humming or hissing noise may be audible in all

speakers.

Technical Background

If the reception level is good, the problem may be caused by aftermarket equipment that is plugged into the cigarette lighter or one of the power

outlets. Insufficient radio interference suppression of rechargers and power supply units of mobile telephones, navigation systems and other

electronic devices may cause voltage interference in the on-board network.

Production Solution

Not applicable.

452

Service

1. Verify if aftermarket devices were installed in the vehicle.

2. Disconnect the aftermarket devices, if applicable.

3. Inform the customer if the interference disappears after removal of a plugged-in aftermarket device.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 970818 Date: 081117

Electrical - Multiple Electrical System Malfunctions

97 08 18

2014745/4

November 17, 2008.

Supersedes Technical Service Bulletin Group 97 number 08-02 dated July 10, 2008 for reasons listed below.

Affected Vehicles

97 Electrical failures or component malfunctions - Wire harness repairs

Condition

Various electrical failures or malfunctions of components. Areas of concern are powertrain, drivetrain, chassis, body/equipment, vehicle electrical

system, and heating/ventilation/air conditioning.

Technical Background

In cases where the vehicle wiring is the cause of component failure due to wire(s) being cut, pinched, damaged, improperly routed, etc., and/or

terminals, connectors or connections that are loose, broken, not fully engaged, etc., please see the Service section below.

Production Solution

485

Not applicable.

Service

In order to improve the quality of Audi electrical systems, please create a Technical Assistance Center contact.

Along with providing general information, please include the following detailed diagnostic information:

- Specific circuit and wire(s) that are affected.

- Terminal(s), connector(s), and/or connection(s) that are affected.

- Digital photos showing the affected electrical components.

Then call the Technical Assistance Center for further direction.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481003 Date: 100126

Steering - Low Speed Shudder When Turning

48 Dynamic steering (1N7) shudder at low speed while turning

48 10 03

2022643/1

January 26, 2010

Affected Vehicles

Condition

Customers with dynamic steering (1N7 - Audi Drive Select) may complain of a shudder in the steering wheel or a knocking noise when the steering

wheel is turned during parking lot maneuvers or while driving at low speeds (below 5 mph).

Technical Background

Currently under investigation.

Production Solution

Service

No repair is available at this time. Do not replace any components.

1. Instruct the customer that the condition will not impede the performance or use of the vehicle.

2. Submit a Technical Assistance Center (TAC) ticket and contact an Audi TAC consultant.

As soon as further information is known, this TSB will be updated.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 270902 Date: 090205

Electrical - Battery Testing And Charging Information

27 09 02

2017580/4

February 5, 2009

Supersedes Technical Service Bulletin Group 27 number 08-11 dated November 24, 2008 for reasons listed below.

481

Vehicle Information

Condition

Battery testing and charging must take place directly at the battery for vehicles that meet all of the following four conditions:

- Batteries are located in the trunk area.

- Jumper posts are located in the engine compartment.

- Vehicle does not have a battery energy manager (BEM).

- Vehicle may or may not have a battery monitoring control module, J367.

Technical Background

Inaccurate test results will occur if the testing and/or charging takes place at the jumper posts in the engine compartment. This is due to the added

resistance in the system between the battery and jumper posts.

Production Solution

Not applicable.

Service

Testing the battery

Midtronics MCR340V handheld tester for all vehicles:

1. Connect the tester directly to the battery posts.

2. Enter the DIN value listed on the battery.

Midtronics INC-940 diagnostic charging station for vehicles without J367:

1. Connect the charging station directly to the battery posts.

2. Enter the DIN value listed on the battery.

VAS scan tool for vehicles with J367:

Follow Guided Fault Finding battery test plan in service work.

Charging the battery

Midtronics INC-940 diagnostic charging station:

482

1. Connect the charging station.

- For vehicles equipped with a battery monitoring control module (J367): Connect the InCharge 940 negative cable where the vehicle's

negative cable connects to J367. J367 is mounted directly to battery negative post.

TIP:

This connection will allow J367 to remain in the loop so that it may provide battery charge data to the Gateway, J533.

- For all other vehicles: Connect the charging station directly to the battery posts.

2. Enter the DIN value listed on the battery.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 970818 Date: 081117

Electrical - Multiple Electrical System Malfunctions

97 08 18

2014745/4

November 17, 2008.

Supersedes Technical Service Bulletin Group 97 number 08-02 dated July 10, 2008 for reasons listed below.

Affected Vehicles

97 Electrical failures or component malfunctions - Wire harness repairs

Condition

Various electrical failures or malfunctions of components. Areas of concern are powertrain, drivetrain, chassis, body/equipment, vehicle electrical

system, and heating/ventilation/air conditioning.

Technical Background

In cases where the vehicle wiring is the cause of component failure due to wire(s) being cut, pinched, damaged, improperly routed, etc., and/or

terminals, connectors or connections that are loose, broken, not fully engaged, etc., please see the Service section below.

Production Solution

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 479

Not applicable.

Service

In order to improve the quality of Audi electrical systems, please create a Technical Assistance Center contact.

Along with providing general information, please include the following detailed diagnostic information:

- Specific circuit and wire(s) that are affected.

- Terminal(s), connector(s), and/or connection(s) that are affected.

- Digital photos showing the affected electrical components.

Then call the Technical Assistance Center for further direction.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 600911 Date: 091106

Campaign 60A6 - Sunroof Wind Deflector Replacement

RVU 60A6 - A4 sunroof

60 09 11

2021925/1

November 6, 2009

Affected Vehicles

Condition

This RVU has been proactively released to prevent the following condition from occurring in the vehicle:

Rhythmic pressure wave or buffeting noise is heard in cabin with the sunroof open to the comfort position and a road speed range of 35 mph to 45

mph.

This Required Vehicle Update (RVU) is in effect until December 30, 2012. After that date, this RVU will expire and no longer be in effect.

Vehicle must meet all of the following criteria:

^ Procedure is valid only for vehicles that show the 60A6 code in the ElsaWeb Campaign/Action Information screen on the day of repair.

^ Vehicle must be within the Limited New Vehicle Warranty.

^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background

486

The shape of the sunroof wind deflector may make this symptom occur within this speed range.

Production Solution

Profile of wind deflector changed.

Service

Replace the current wind deflector with wind deflector 8D9 877 651 A. See repair instructions in ElsaWeb >> Body >> 60 Sunroof >> Removal and

installation >> Sunroof, Sedan >> Wind Deflector.

487

Warranty

Required Parts and Tools

488

^ Destroy and properly dispose of removed parts in accordance with local, state and federal/provincial environmental regulations.

^ If you have exhausted your allocated parts and you require additional parts for vehicles affected by this RVU but have exceeded your Upper Order

Limit, please submit your requests for additional parts via email. Be sure to include the affected VINs with your order. Prior to submitting your

request, ensure that each vehicle has the 60A6 code open in ElsaWeb. Your order will be reviewed and processed accordingly.

Additional Information

All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

manuals for the latest information.Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481003 Date: 100126

Steering - Low Speed Shudder When Turning

457

48 Dynamic steering (1N7) shudder at low speed while turning

48 10 03

2022643/1

January 26, 2010

Affected Vehicles

Condition

Customers with dynamic steering (1N7 - Audi Drive Select) may complain of a shudder in the steering wheel or a knocking noise when the steering

wheel is turned during parking lot maneuvers or while driving at low speeds (below 5 mph).

Technical Background

Currently under investigation.

Production Solution

Service

No repair is available at this time. Do not replace any components.

1. Instruct the customer that the condition will not impede the performance or use of the vehicle.

2. Submit a Technical Assistance Center (TAC) ticket and contact an Audi TAC consultant.

As soon as further information is known, this TSB will be updated.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 910842 Date: 080915

Audio System - Buzz/Hum/Hiss From Speakers

91 08 42

2018701/1

September 15, 2008

Vehicle Information

Radio reception and playback problems

Condition

The customer may report constant sound interference in the radio. The sound may be distorted, or a humming or hissing noise may be audible in all

speakers.

Technical Background

If the reception level is good, the problem may be caused by aftermarket equipment that is plugged into the cigarette lighter or one of the power

outlets. Insufficient radio interference suppression of rechargers and power supply units of mobile telephones, navigation systems and other

electronic devices may cause voltage interference in the on-board network.

478

Production Solution

Not applicable.

Service

1. Verify if aftermarket devices were installed in the vehicle.

2. Disconnect the aftermarket devices, if applicable.

3. Inform the customer if the interference disappears after removal of a plugged-in aftermarket device.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481008 Date: 100715

Steering - Grease Discharge From Steering Gear Dust Cap

48 Grease discharged below dust cap on power steering rack

544

48 10 08

2018735/5

July 15, 2010

Supersedes Technical Service Bulletin Group 48 number 09-08 dated August 7, 2009 for reasons listed below.

Affected Vehicles

Condition

Grease discharge below the dust cap on the power steering rack.

Technical Background

545

If it gets hot, the grease beading can liquefy and become visible on the steering housing.

This condition has no effect on steering.

Production Solution

No change.

Service

Carefully determine whether grease has been discharged or if there is a leak.

546

If the vehicle resembles Figure 2 and 3, the power steering rack is not leaking. No parts replacement is necessary. Claims for needlessly replaced

parts will be denied.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

manuals for the latest information.Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 481008 Date: 100715

Steering - Grease Discharge From Steering Gear Dust Cap

48 Grease discharged below dust cap on power steering rack

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 546

48 10 08

2018735/5

July 15, 2010

Supersedes Technical Service Bulletin Group 48 number 09-08 dated August 7, 2009 for reasons listed below.

Affected Vehicles

Condition

Grease discharge below the dust cap on the power steering rack.

Technical Background

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 547

If it gets hot, the grease beading can liquefy and become visible on the steering housing.

This condition has no effect on steering.

Production Solution

No change.

Service

Carefully determine whether grease has been discharged or if there is a leak.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 548

If the vehicle resembles Figure 2 and 3, the power steering rack is not leaking. No parts replacement is necessary. Claims for needlessly replaced

parts will be denied.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

manuals for the latest information.Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 910840 Date: 080911

Parking Assist System - Warnings With No Obstacles

91 08 40

2012272/2

September 11, 2008. Superseded Technical Service Bulletin Group 94 number 06-03 dated July 6, 2006 to extend VIN range.

Vehicle Information

Parking aid warning sound without obstacle

Condition

The parking assist system warns of obstacles when there are no obstacles around the vehicle.

Technical Background

Several reasons can lead to an unjustified warning sound of the parking assist system.

- One or more sensors are incorrectly mounted (see attachments) and the bumper is detected as an obstacle.

- Dirt, salt, ice, snow etc. might cover one or more parking assist sensors.

- Without single frame radiator: If the license plate holder is attached with only 2 bolts, the holder might protrude due to the uneven surface of

the bumper.

- With single frame radiator: If the license plate holder is not correctly installed, it might be detected as an obstacle.

Production Solution

No change.

Service

1. Check for parking assist system-related diagnostic trouble codes. If present, follow Guided Fault Finding to solve the concern.

2. Verify that all parking assist sensors are mounted properly. Remount parking assist sensors if necessary.

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 480

3. Verify sensor brackets are not broken. (Bumper removal is not necessary for the check.) Replace brackets, if broken.

4. Verify that the sensors are not covered by dirt, ice, salt, etc. Clean if necessary and inform customer.

5. If a license plate holder is mounted improperly:

- Without single frame radiator: The license plate holder must be attached with 4 bolts.

- With single frame radiator: Install the license plate holder correctly.

Warranty

Accounting for incorrectly fitted license plate holder and for cleaning of the sensors under warranty is not permitted.

For the potential remounting of parking assist sensor or replacing of the parking assist sensor bracket: When procedure applies to vehicles under

warranty, use the following:

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 970818 Date: 081117

Electrical - Multiple Electrical System Malfunctions

97 08 18

2014745/4

November 17, 2008.

Supersedes Technical Service Bulletin Group 97 number 08-02 dated July 10, 2008 for reasons listed below.

Affected Vehicles

97 Electrical failures or component malfunctions - Wire harness repairs

Condition

Various electrical failures or malfunctions of components. Areas of concern are powertrain, drivetrain, chassis, body/equipment, vehicle electrical

system, and heating/ventilation/air conditioning.

Technical Background

In cases where the vehicle wiring is the cause of component failure due to wire(s) being cut, pinched, damaged, improperly routed, etc., and/or

terminals, connectors or connections that are loose, broken, not fully engaged, etc., please see the Service section below.

Production Solution

479

Not applicable.

Service

In order to improve the quality of Audi electrical systems, please create a Technical Assistance Center contact.

Along with providing general information, please include the following detailed diagnostic information:

- Specific circuit and wire(s) that are affected.

- Terminal(s), connector(s), and/or connection(s) that are affected.

- Digital photos showing the affected electrical components.

Then call the Technical Assistance Center for further direction.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 570901 Date: 090209

Memory System - Personalized Memory Settings Inoperative

57 Personalized Memory Settings Of The Key Are Not Available

57 09 01

2019958/1

February 9, 2009

Vehicle Information

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

TIP:

Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

- A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

- A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

- A4 (B8), A5, Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

- A6, Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

- A8: Check MVB 6 in the control unit for access/start authorization (address word 05).

489

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 910840 Date: 080911

Parking Assist System - Warnings With No Obstacles

91 08 40

2012272/2

September 11, 2008. Superseded Technical Service Bulletin Group 94 number 06-03 dated July 6, 2006 to extend VIN range.

Vehicle Information

Parking aid warning sound without obstacle

Condition

The parking assist system warns of obstacles when there are no obstacles around the vehicle.

Technical Background

Several reasons can lead to an unjustified warning sound of the parking assist system.

- One or more sensors are incorrectly mounted (see attachments) and the bumper is detected as an obstacle.

- Dirt, salt, ice, snow etc. might cover one or more parking assist sensors.

- Without single frame radiator: If the license plate holder is attached with only 2 bolts, the holder might protrude due to the uneven surface of

the bumper.

- With single frame radiator: If the license plate holder is not correctly installed, it might be detected as an obstacle.

Production Solution

No change.

Service

1. Check for parking assist system-related diagnostic trouble codes. If present, follow Guided Fault Finding to solve the concern.

2. Verify that all parking assist sensors are mounted properly. Remount parking assist sensors if necessary.

480

3. Verify sensor brackets are not broken. (Bumper removal is not necessary for the check.) Replace brackets, if broken.

4. Verify that the sensors are not covered by dirt, ice, salt, etc. Clean if necessary and inform customer.

5. If a license plate holder is mounted improperly:

- Without single frame radiator: The license plate holder must be attached with 4 bolts.

- With single frame radiator: Install the license plate holder correctly.

Warranty

Accounting for incorrectly fitted license plate holder and for cleaning of the sensors under warranty is not permitted.

For the potential remounting of parking assist sensor or replacing of the parking assist sensor bracket: When procedure applies to vehicles under

warranty, use the following:

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to

review or audit by Audi Warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 570901 Date: 090209

Memory System - Personalized Memory Settings Inoperative

57 Personalized Memory Settings Of The Key Are Not Available

57 09 01

2019958/1

February 9, 2009

Vehicle Information

Condition

The customer may report that personalized memory settings (for example, electric exterior mirror, seat memory, radio, air conditioning, electric

steering wheel, etc.) are inoperative or incorrectly assigned when using the remote key.

Technical Background

The memory settings for each key are stored in the individual control unit (depending on the function) and not in the key itself.

Only the identification of the currently used remote key is transmitted on the CAN bus. Each participating control unit sets its own adjustments.

Production Solution

Not applicable.

Service

To rule out the key as the root cause, check whether the remote key is correctly identified by the vehicle.

TIP:

Only keys on positions 1 to 4 are included in the personalized memory settings functions. Keys from position 5 cannot be personalized.

- A3, TT, R8: Check MVB 10 in the convenience control unit (address word 46).

- A4 (B7), A4 Cabriolet: Check MVB 7 in the convenience control unit (address word 46).

- A4 (B8), A5, Q5: Check MVB 10 in the control unit for access/start authorization (address word 05).

- A6, Q7: Check MVB 11 in the control unit for access/start authorization (address word 05).

- A8: Check MVB 6 in the control unit for access/start authorization (address word 05).

Audi A4 Quattro Sedan (8K2) L4-2.0L Turbo (CAEB) Page 483

If the identification of the key is correctly displayed, the key is operating to manufacturer specification.

The root cause for the condition must therefore be found in one of the participating control units.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 570901 Date: 090209