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MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION
FAVORITES, AND MYAUDI PIN
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 14-27 (2036575/1), Date of Issue: March 4, 2014
91 14 27 2036575/1 March 4, 2014.
APPLICABLE MODELS AND YEARS
CONDITION
The following condition may be present in vehicles with MMI3G+ Navigation, and in
vehicles with or without Audi connect:
l The addresses and contacts stored in the Navigation >> Favorites, Navigation >>
Directory , and Navigation >> Last destinations submenus (Figure 1) disappear
intermittently.
AUDI: A4, A5, A5 Cabriolet, Q5 2013-2015; A8 2010-2015; A6, A7, Q7 2012-2015
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
Model(s) Year VIN Range Vehicle-Specific Equipment
A4, A5, A5 Cabriolet, Q5 2013-2015 All Audi Connect
A8 2010-2015 All Audi Connect
A6, A7, Q7 2012-2015 All Audi Connect
2014 Audi A4 Quattro
MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION FAVORITES, AND
MYAUDI PIN
2020年2月28日 8:33:34 Page 1 © 2011 Mitchell Repair Information 37 Company, LLC.
Additionally, the following condition may be present in vehicles with Audi connect:
l Intermittently, the MMI system does not appear to remember that the user's myAudi
PIN has already been entered, and it requires the user to enter the PIN again
(Figure 2).
2014 Audi A4 Quattro
MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION FAVORITES, AND
MYAUDI PIN
2020年2月28日 8:33:35 Page 2 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL BACKGROUND
l If a user stores addresses and contacts in the Navigation >> Favorites, Navigation
>> Directory , and Navigation >> Last destinations submenus while a Bluetooth
phone is paired to the vehicle, those addresses and contacts will only be visible
any time that the same phone is paired to the vehicle. Any time that the same
phone is not paired to the vehicle, the addresses and contacts will not be
available.
l If a user stores addresses and contacts in the Navigation >> Favorites, Navigation
>> Directory , and Navigation >> Last destinations submenus while a Bluetooth
phone is not paired to the vehicle, the addresses and contacts will be available
any time.
l In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when
selecting online destinations or when importing contacts from the myAudi account
(Figure 3). If the user's Bluetooth phone (the same phone that was paired to the
vehicle when the PIN was entered initially) is paired to the vehicle, the user
will not be prompted to re-enter the PIN after it has been entered.
2014 Audi A4 Quattro
MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION FAVORITES, AND
MYAUDI PIN
2020年2月28日 8:33:35 Page 3 © 2011 Mitchell Repair Information Company, LLC.
PRODUCTION SOLUTION
Not applicable.
SERVICE
l Explain the Technical Background to the customer.
l If the customer would like to store addresses and contacts in the Navigation >>
Favorites, Navigation >> Directory , and Navigation >> Last destinations submenus
that can be viewed by any driver or passenger (no security feature), explain that
these addresses and contacts must be stored when there is no active Bluetooth
pairing. The phone's Bluetooth radio must be OFF when these addresses and contacts
are entered.
l Explain to the customer that if additional phones have ever been paired to the
vehicle, it is possible that the vehicle will pair to one of those phones if one
is nearby (such as inside the customer's home when the car is in the
garage/driveway).
2014 Audi A4 Quattro
MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION FAVORITES, AND
MYAUDI PIN
2020年2月28日 8:33:35 Page 4 © 2011 Mitchell Repair Information Company, LLC.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2036575) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
2014 Audi A4 Quattro
MMI3G+ BLUETOOTH SECURITY PROFILE FOR STORED CONTACTS, NAVIGATION FAVORITES, AND
MYAUDI PIN
2020年2月28日 8:33:35 Page 5 © 2011 Mitchell Repair Information Company, LLC.owned vehicle, used auto, used vehicle, rental，auto racing news, car racing news
