Friday 25 October 2019

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical Service Bulletin # 371240 Date: 120228


DSG,A/T - Rough Gear Changes When Accelerating and Decelerating



37 Rough gear changes both when accelerating and slowing down



37 12 40



2028715/1



February 28, 2012.



Affected Vehicles



Condition



Rough gear changes both when accelerating and slowing down.



At constant speed without gear change there is a sporadic rough/driving power disruption.



Technical Background



After a Mechatronics, torque converter, or complete gearbox change the clutches must be adapted to the new component; this requires a gradual



move of the clutch linings towards the optimal operating points in the most diverse load conditions. Therefore, sporadic driving power disruptions or



reduced shift comfort are possible over the first 500 miles despite adaptation. With time these issues decrease depending on the driving profile.



This happens also if the adaptation values of the gearbox were deleted.



Production Solution



Not applicable.



Service



The first step in any shift concern should be to check the fluid level and condition. Correct level if low and test drive to recheck for the concern. If



burnt or contaminated fluid is found call TAC with fluid sample showing condition before any repairs. If level and condition is okay proceed as



follows.



Sporadic driving power disruptions (jerks) or reduced shift comfort are possible over the first 500 miles as the clutch linings gradually move towards



the optimal operating points in the most diverse load conditions. This is normal operation of the transmission.



After replacing a Mechatronics unit, torque convertor, or a complete gearbox the clutches must be adapted per the procedure from ELSA or GFF.



This may also be required after certain software updates, or if the adaptations were cleared. This GFF or ELSA procedure is required to start the



clutch adaptations properly toward full adaptation. Sporadic driving power disruptions (jerks) or reduced shift comfort are still possible over the first



500 miles despite adaptation as the clutch linings gradually move towards the optimal operating points in the most diverse load conditions.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



180



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.