Saturday 30 March 2019

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical Service Bulletin # 961232 Date: 120427


Homelink(R) - Garage Door Opener Intermit. Loses Programming



96 Garage door opener intermittently loses programming



96 12 32



2029384/1



April 27, 2012.



Affected Vehicles



Condition



162



The customer is able to program one or all of the Homelink buttons using their garage door/gate remote transmitter. After a few days or even weeks,



the button no longer functions. There are no DTCs stored in any control units, and the LED on the button which was once programmed, now flashes



slowly indicating no programming is stored.



The customers transmitter operates at 295Mhz (can be seen on back of transmitter), and the Homelink system loses the original programming to any



one of the three Homelink buttons after a few days or weeks.



Technical Background



The garage door transmitter was designed with an operational frequency range of which the 295Mhz works correctly during the initial programming



of the system. Over time, and especially in warmer climates, the transmitting frequency given out by the factory installed transmitter on the vehicle



can drift out of range, thus causing the system to "lose" its programming.



Production Solution



Design changed for future model releases but current production has not been changed.



Service



Audi Technical Service would like to gather more information about each customer case. In addition to this, a temporary solution has been provided



by the supplier, JCI. In order for the customer to receive the solution part, you must open up a Technical Assistance ticket in ElsaWeb and attach a



photo or scanned copy of the back of the customers remote transmitter. Please reference this TSB number in the ticket.



Warranty



This TSB is informational only and not applicable to any Audi warranty.



Additional Information



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.