******** Audi S5 Quattro Cabriolet (8F7) V6-3.0L SC (CCBA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

337

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

338

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

659

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

660

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi Q7 Quattro (4LB) V6-3.0L DSL Turbo (CATA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

318

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

319

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi TT Quattro Coupe (8J3) L4-2.0L Turbo (CCTA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

185

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

186

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi R8 Quattro Coupe (423) V10-5.2L (BUJ)Technical DIAGNOSIS AND REPAIR 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

197

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A5 Cabriolet (8F7) L4-2.0L Turbo (CAEB) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

639

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

640

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A4 Quattro Wagon (8K5) L4-2.0L Turbo (CAEB) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

667

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

668

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

218

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

219

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi S6 Quattro Sedan (4F2) V10-5.2L (BXA) Technical DIAGNOSIS AND REPAIR #691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

103

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A6 Quattro Sedan (4F2) V6-3.0L SC (CCAA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

476

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi TT Quattro Roadster (8J9) L4-2.0L Turbo (CCTA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

189

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

190

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi TTS Quattro Roadster (8J9) L4-2.0L Turbo (CDMA) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical Service Bulletin Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

185

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

186

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.

******** Audi A8 Quattro Sedan (4E2) V8-4.2L (BVJ) Technical DIAGNOSIS AND REPAIR # 691009 Date: 100910

Restraints - Air Bag/Pyrotechnic Deployment Inquiries

222

69 Airbag or pyrotechnic safety belt deployment, inquiries

69 10 09

2010142/5

September 10, 2010

Supersedes Technical DIAGNOSIS AND REPAIR Group 69 number 08-05 dated December 3, 2008 for reasons listed below.

AFFECTED VEHICLE

CONDITION

Any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

TECHNICAL BACKGROUND

Information only.

PRODUCTION SOLUTION

No production change required.

SERVICE

Please promptly report any incident of uncommon or exceptional airbag or pyrotechnic safety belt deployment.

1. Please assemble the following information before placing a call:

^ Customer description of the incident Repair Order containing:

^ Dealer information

^ VIN

^ Mileage

^ Customer information (name, address, phone number)

Current location of the car including a phone number, stock or location number, and person in charge

Digital photographs of any damage to the vehicle, regardless if the damage is from the incident, including:

^ Chassis

^ Suspension

^ Wheels

^ Tires

^ Body

A VAS Tester Diagnosis log, using VEHICLE SELF DIAGNOSIS, of the airbag and engine control units stored in an electronic document format.

223

The VIN and customer's name are to be included. DO NOT CLEAR ANY FAULT DATA.

^ If an accident had occurred:

^ Digital photographs of the accident scene

^ Police reports

Tip: Based on the above information, we may want to inspect this vehicle.

2. Place call to a GM Engineer.

3. If a customer requests information about airbag or safety belt systems, please advise the customer to call the Customer Care Center.

Tip: We also recommend that you never deliver a vehicle with a deployed airbag or pyrotechnic safety belt to the customer.

WARRANTY

The engineer will determine the next course of action. This includes rental or loaner vehicle reimbursement.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service

manuals for the latest information.