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WASHER SOLVENT LEVEL WARNING ON
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 92, NO. 14-09 (2038151/2), Date of Issue: September 12,
2014
Superceded Bulletin(s): GROUP 92, NO. 14-08, Date of Issue: August 19, 2014
92 14 09 2038151/2 September 12, 2014. Supersedes Technical Service Bulletin Group 92
number 14-08 dated August 19, 2014.
APPLICABLE MODELS AND YEARS
CONDITION
The washer solvent level warning is on in the DIS, but the washer solvent level is
correct. There is no functional restriction in the windshield washer system.
TECHNICAL BACKGROUND
The sensitivity of the washer solvent level sensor (G33) can be affected by the type,
concentration, and the presence of additives in the washer solvent currently in the
tank. The operation of the level sensor relies on the composition of the solvent to
provide an accurate message on the solvent level. Incorrect concentration and the
presence of additives can contaminate the sensor and reduce its sensitivity.
PRODUCTION SOLUTION
Not applicable.
SERVICE
If the washer solvent reservoir is full and the low solvent warning is on, proceed as
follows:
1. Empty the reservoir and remove the level sensor. Clean the sensor probes using
all-purpose cleaner D 009 401 04 (Figure 1), then reinstall the level sensor.
AUDI: All Models 2010 - 2015
GROUP: 92 - Windshield Wiper and Washer System
Model(s) Year VIN Range Vehicle-Specific Equipment
All 2010 - 2015 All Not Applicable
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2. Refill the reservoir with the correct type and concentration of solvent.
Windshield cleaner concentrate with anti-freeze G 052 164 M2 works best (Figure
2). This solvent can be adjusted for freeze protection to -70° C (-94° F),
prevents washer jet contamination particularly on the "fan" type of washer jet,
and is highly effective in removing residues and insects from the windshield.
3. The concentration and freeze point can be checked using the T10007A refractometer
(Figure 3).
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4. Put a drop of washer fluid with the pipette on the glass of the refractometer.
When viewing the refractometer, a light-dark border can be clearly recognized.
Using the scale to the right (Figure 4), adjust the concentration of the solvent
to accommodate the current weather conditions.
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5. Concentration guidelines:
CONCENTRATION GUIDELINES
Freeze
protection
Windshield cleaner concentrate with anti-freeze G 052
164 M2
Water
-16 °C (3° F) 1 part 3 parts
-30 °C (-22°
F)
1 part 2 parts
-40 °C (-40°
F)
1 part
1.5
parts
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WARRANTY
WARRANTY INFORMATION
-70 °C (-94°
F)
1 part 0 parts
NOTE: It is not necessary to replace the windshield washer solvent level sensor
when the cause of failure is contaminated sensor probes or incorrect washer
solvent solution. Warranty claims for replacement of washer solvent level
sensors that are found to not be faulty will not be reimbursed.
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this
Technical Service Bulletin is informational only.
Service
Number:
9258
Damage Code: 0040
Labor
Operations:
Audi Q7:
Lower windshield washer reservoir section remove
+ reinstall
9260 1900
90
TU
Fluid level sensor remove + reinstall 9258 1950
10
TU
Clean fluid level sensor and adjust solvent
concentration
9258 9999
10
TU
TT:
Front wheel housing liner remove + reinstall 6616 1900
50
TU
Fluid level sensor remove + reinstall 9258 1950
10
TU
Clean fluid level sensor and adjust solvent
concentration
9258 9999
10
TU
R8:
Plenum cover remove and reinstall 8522 1900
80
TU
Fluid level sensor remove + reinstall 9258 1950
30
TU
Clean fluid level sensor and adjust solvent
concentration
9258 9999
10
TU
A4, A4 Avant, Allroad, A5, A5 Cabriolet, A6, A7, A8, Q5:
Fluid level sensor remove + reinstall 9258 1900
50
TU
Clean fluid level sensor and adjust solvent
concentration
9258 9999
10
TU
Diagnostic
Time:
GFF No allowance 0 TU
Road test prior to service procedure No allowance 0 TU
Road test after service procedure No allowance 0 TU
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All warranty claims submitted for payment must be in accordance with the Audi Warranty
Policies and Procedures Manual . Claims are subject to review or audit by Audi
Warranty.
REQUIRED PARTS AND TOOLS
REQUIRED PARTS AND TOOLS
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP
allowance details)
Claim
Comment:
As per TSB #2038151/2
Part
Number
Part Description Quantity
T10007A
Refractometer
1
G052164M2
Windshield cleaner concentrate with antifreeze
1
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ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2038151) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
D00940104
All-purpose cleaner
0.1
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