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HARNESS DAMAGE FROM ANIMAL BITES
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 97, NO. 10-10 (2021169/2), Date of Issue: July 1, 2010
Superceded Bulletin(s): GROUP 97, NO. 09-04, Date of Issue: July 30, 2009
SUBJECT
Harness damage from animal bites
97 10 10 2021169/2 July 1, 2010. Supersedes Technical Service Bulletin Group 97 number
09-04 dated July 30, 2009.
APPLICABLE MODELS AND YEARS
CONDITION
The customer may report:
l Engine warning light illuminated in IP cluster.
l Reduced driving performance.
l Engine does not start.
l Coolant warning light illuminated.
l ABS warning light illuminated.
l Parking system warning illuminated in IP cluster
l Cable or rubber hose damages in the engine compartment.
Workshop findings: Fault code entries in control modules.
AUDI:
All Audi 2007 - 2010, 2012 - 2015; R8 2011; A3 2011; A4, S4 2011; A4 Cabriolet
2011; A5, S5 2011; A5 Cabriolet 2011; A6 2011; Q5 2011; Audi Q7 2011
GROUP: 97 - Electrical Wiring
Model(s) Year VIN Range Vehicle-Specific Equipment
All Audi 2007 - 2010
2012 - 2015
All Not Applicable
R8 2011 All
A3 2011 All
A4, S4 2011 All
A4 Cabriolet 2011 All
A5, S5 2011 All
A5 Cabriolet 2011 All
A6 2011 All
Q5 2011 All
Audi Q7 2011 All
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 1 © 2011 Mitchell Repair Information Company, LLC.
04
TECHNICAL BACKGROUND
Animal damage primarily occurs on easily accessible, exposed cables and on thin cables.
PRODUCTION SOLUTION
Continuous improvements.
SERVICE
1. On electric cables, the biting damage is difficult to recognize because of the
thin sheathing. Disconnect the electric cables to check for damage on rubber
hoses.
Fig. 1: Pricks (Teeth Marks) On Rubber Hose
2. Stretch the hose and inspect the damaged area of the cable with a suitable light.
Prickmarks are typical of biting damage (Fig. 1 and Fig. 2 ). If pricks are found,
animal damage can be assumed.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 2 © 2011 Mitchell Repair Information Company, LLC.
Fig. 2: Close-Up Of Biting Damage
The cracked/fractured surface in Fig. 3 can be diagnosed with damage code "torn"
or "broken," although an animal bite was the cause.
Check the adjacent area for pricks by slightly stretching the hose.
Fig. 3: Cracked/Fractured Surface Due To Animal Bite
Further indications of an animal bite are tattered insulation mats, animal
hairs/feathers or paw marks.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Fig. 4: Bitten-Through Insulation On Wiring Loom
Fig. 5: Bitten-Through Protective Sleeve On Wiring Loom
3. Replace the damaged components according to the Repair Manual.
4. To avoid future animal bites, advise the customer to clean the engine compartment.
Electrical deterrents and cable protection have proven effective, but 100%
protection cannot be guaranteed.
WARRANTY
This damage is due to outside influence and is not covered by any Audi warranty.
ADDITIONAL INFORMATION
Recommended animal protection measures:
l Electric deterrents. Similar to electric fences, these deterrents ensure effective
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 4 © 2011 Mitchell Repair Information Company, LLC.
and sustainable protection. Animals are driven away by harmless electric shocks.
Such systems are commercially available.
l Cable protection. Slotted corrugated pipes of hard plastic are pulled over the
cables. No cables must be omitted. Corrugated pipes for cables and thin hoses are
shown in the special parts catalogue under HG 09, UG 71, illustration 979-00.
Cables and hoses must not become kinked.
All parts and service references provided in this TSB are subject to change and/or
removal. Always check with your Parts Department and service manuals for the latest
information.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 5 © 2011 Mitchell Repair Information Company, LLC.
HARNESS DAMAGE FROM ANIMAL BITES
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 97, NO. 10-10 (2021169/2), Date of Issue: July 1, 2010
Superceded Bulletin(s): GROUP 97, NO. 09-04, Date of Issue: July 30, 2009
SUBJECT
Harness damage from animal bites
97 10 10 2021169/2 July 1, 2010. Supersedes Technical Service Bulletin Group 97 number
09-04 dated July 30, 2009.
APPLICABLE MODELS AND YEARS
CONDITION
The customer may report:
l Engine warning light illuminated in IP cluster.
l Reduced driving performance.
l Engine does not start.
l Coolant warning light illuminated.
l ABS warning light illuminated.
l Parking system warning illuminated in IP cluster
l Cable or rubber hose damages in the engine compartment.
Workshop findings: Fault code entries in control modules.
AUDI:
All Audi 2007 - 2010, 2012 - 2015; R8 2011; A3 2011; A4, S4 2011; A4 Cabriolet
2011; A5, S5 2011; A5 Cabriolet 2011; A6 2011; Q5 2011; Audi Q7 2011
GROUP: 97 - Electrical Wiring
Model(s) Year VIN Range Vehicle-Specific Equipment
All Audi 2007 - 2010
2012 - 2015
All Not Applicable
R8 2011 All
A3 2011 All
A4, S4 2011 All
A4 Cabriolet 2011 All
A5, S5 2011 All
A5 Cabriolet 2011 All
A6 2011 All
Q5 2011 All
Audi Q7 2011 All
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 1 © 2011 Mitchell Repair Information Company, LLC.
04
TECHNICAL BACKGROUND
Animal damage primarily occurs on easily accessible, exposed cables and on thin cables.
PRODUCTION SOLUTION
Continuous improvements.
SERVICE
1. On electric cables, the biting damage is difficult to recognize because of the
thin sheathing. Disconnect the electric cables to check for damage on rubber
hoses.
Fig. 1: Pricks (Teeth Marks) On Rubber Hose
2. Stretch the hose and inspect the damaged area of the cable with a suitable light.
Prickmarks are typical of biting damage (Fig. 1 and Fig. 2 ). If pricks are found,
animal damage can be assumed.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 2 © 2011 Mitchell Repair Information Company, LLC.
Fig. 2: Close-Up Of Biting Damage
The cracked/fractured surface in Fig. 3 can be diagnosed with damage code "torn"
or "broken," although an animal bite was the cause.
Check the adjacent area for pricks by slightly stretching the hose.
Fig. 3: Cracked/Fractured Surface Due To Animal Bite
Further indications of an animal bite are tattered insulation mats, animal
hairs/feathers or paw marks.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Fig. 4: Bitten-Through Insulation On Wiring Loom
Fig. 5: Bitten-Through Protective Sleeve On Wiring Loom
3. Replace the damaged components according to the Repair Manual.
4. To avoid future animal bites, advise the customer to clean the engine compartment.
Electrical deterrents and cable protection have proven effective, but 100%
protection cannot be guaranteed.
WARRANTY
This damage is due to outside influence and is not covered by any Audi warranty.
ADDITIONAL INFORMATION
Recommended animal protection measures:
l Electric deterrents. Similar to electric fences, these deterrents ensure effective
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 4 © 2011 Mitchell Repair Information Company, LLC.
and sustainable protection. Animals are driven away by harmless electric shocks.
Such systems are commercially available.
l Cable protection. Slotted corrugated pipes of hard plastic are pulled over the
cables. No cables must be omitted. Corrugated pipes for cables and thin hoses are
shown in the special parts catalogue under HG 09, UG 71, illustration 979-00.
Cables and hoses must not become kinked.
All parts and service references provided in this TSB are subject to change and/or
removal. Always check with your Parts Department and service manuals for the latest
information.
2014 Audi A4 Quattro
HARNESS DAMAGE FROM ANIMAL BITES
www.ebaautoparts.com www.ebaautoparts.com
2020年2月28日 14:05:01 Page 5 © 2011 Mitchell Repair Information Company, LLC.
