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CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 14-63 (2028190/3), Date of Issue: October 2, 2014
Superceded Bulletin(s): GROUP 91, NO. 13-08, Date of Issue: September 20, 2013
APPLICABLE MODELS AND YEARS
CONDITION
One of the following conditions is present:
The customer would like to add a different navigation map database for countries
outside of the USA or Canada.
The customer would like to change the MMI system language to a different language
that is not already supported by MMI.
When a song is being played and the track information for that song contains
foreign language characters, the driver information system (DIS) in the cluster
correctly displays the characters, but the MMI display does not (Figure 1 and
Figure 2).
AUDI: All 2009 - 2017
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
NOTE: Supersedes Technical Service Bulletin Group 91 number 13-08 dated
September 20, 2013.
Model(s) Year VIN Range Vehicle-Specific Equipment
All 2009 - 2017 All Navigation system
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:347 Page 1 © 2011 Mitchell Repair Information Company, LLC.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:34 Page 2 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL BACKGROUND
Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:
Navigation maps for USA and Canada.
English (US), Spanish (Mexico), and French (Canada) system languages.
It is not possible to change the language pack or map database to something outside of
what is available on the vehicle from the factory for the following reasons:
Software and hardware differences between US spec and Rest of World (ROW) spec
modules can create communication issues in the vehicle.
Installing a ROW navigation database or language pack onto a US spec module is not
possible.
The SVM system will not code or parameterize the replacement modules correctly,
and will prohibit necessary SVM codes from running in the future.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:35 Page 3 © 2011 Mitchell Repair Information Company, LLC.
The MMI navigation system was designed to support only the factory-installed languages
for all media sources. As a result, it cannot display the track information correctly
for songs in a foreign language. This is a normal condition.
However, the cluster is developed by a different supplier and might support multiple
languages outside of the factory-installed languages, which is why the cluster DIS
displays foreign characters in track information.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Inform the customer that retrofitting the MMI system with a different language pack or
map database is not technically possible and is not supported.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2028190) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:35 Page 4 © 2011 Mitchell Repair Information Company, LLC.
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 14-63 (2028190/3), Date of Issue: October 2, 2014
Superceded Bulletin(s): GROUP 91, NO. 13-08, Date of Issue: September 20, 2013
APPLICABLE MODELS AND YEARS
CONDITION
One of the following conditions is present:
The customer would like to add a different navigation map database for countries
outside of the USA or Canada.
The customer would like to change the MMI system language to a different language
that is not already supported by MMI.
When a song is being played and the track information for that song contains
foreign language characters, the driver information system (DIS) in the cluster
correctly displays the characters, but the MMI display does not (Figure 1 and
Figure 2).
AUDI: All 2009 - 2017
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
NOTE: Supersedes Technical Service Bulletin Group 91 number 13-08 dated
September 20, 2013.
Model(s) Year VIN Range Vehicle-Specific Equipment
All 2009 - 2017 All Navigation system
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:347 Page 1 © 2011 Mitchell Repair Information Company, LLC.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:34 Page 2 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL BACKGROUND
Navigation systems equipped in US spec vehicles come pre-loaded from the factory with:
Navigation maps for USA and Canada.
English (US), Spanish (Mexico), and French (Canada) system languages.
It is not possible to change the language pack or map database to something outside of
what is available on the vehicle from the factory for the following reasons:
Software and hardware differences between US spec and Rest of World (ROW) spec
modules can create communication issues in the vehicle.
Installing a ROW navigation database or language pack onto a US spec module is not
possible.
The SVM system will not code or parameterize the replacement modules correctly,
and will prohibit necessary SVM codes from running in the future.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:35 Page 3 © 2011 Mitchell Repair Information Company, LLC.
The MMI navigation system was designed to support only the factory-installed languages
for all media sources. As a result, it cannot display the track information correctly
for songs in a foreign language. This is a normal condition.
However, the cluster is developed by a different supplier and might support multiple
languages outside of the factory-installed languages, which is why the cluster DIS
displays foreign characters in track information.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Inform the customer that retrofitting the MMI system with a different language pack or
map database is not technically possible and is not supported.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2028190) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
2014 Audi A4 Quattro
CHANGE OF MMI LANGUAGE OR NAVIGATION MAP REGION NOT POSSIBLE
2020年2月28日 7:45:35 Page 4 © 2011 Mitchell Repair Information Company, LLC.
