Sunday 15 January 2017

******** Audi Q7 Quattro (4LB) V6-3.0L DSL Turbo (CATA) Technical DIAGNOSIS AND REPAIR # 871007 Date: 100902


A/C - Does Not Cool Sufficiently



87 Climate system is not cooling as desired



87 10 07



2012886/5



September 2, 2010



Supersedes Technical DIAGNOSIS AND REPAIR Group 87 number 10-04 dated August 6, 2010 for reasons listed below.



AFFECTED VEHICLES



299



CONDITION



The A/C system is not cooling as desired in hot weather areas.



TECHNICAL BACKGROUND



The following are suggestions to achieve maximum cooling efficiency in hot weather areas.



PRODUCTION SOLUTION



Not applicable.



SERVICE



1. Ensure that the scale on your R-134 A/C service tool is properly calibrated.



2. Discharge the A/C system as described in the ElsaWeb Repair Manual and measure the amount of refrigerant removed from the vehicle.



3. Refill the A/C system with the specified amount of refrigerant. Include dye for leak testing. (Ensure proper amount of refrigerant oil.)



Refrigerant capacity in grams



^ 2 Zone 700 +/- 50 grams



^ 4 Zone 1050 +/- 50 grams



4. If the incorrect amount of refrigerant is measured then take the appropriate steps to identify the leak in the system. Check service connections, A/C



line joints, TXV connection, etc to ensure any small leaks are identified and repaired.



5. If the correct amount of refrigerant is measured, perform the A/C system cooling performance, checking test outlined in the ElsaWeb Repair



Manual for the Audi Q7 front and rear A/C system.



6. Verify that the front and rear climate systems are operating within the specified operating range.



7. If the A/C system does not achieve the desired values, follow the diagnostic instructions outlined in ElsaWeb Determine malfunction if specified



values are not obtained.



Tip: Ensure proper operation of the recirculating flap.



8. If the climate system is operating within the specified range, parts replacement is not necessary and will not improve the operation of the climate



system.



If the climate system is operating within the specified operating range, explain that it is not uncommon in some areas with hotter climates (i.e. the



southwestern area of the United States) for the climate system to take longer to bring the cabin to a comfortable temperature level. Parking the



vehicle for a long period of time in direct sunlight will heat the cabin above normal levels. Therefore it will take a longer than expected to cool the



cabin.



Here are a few pointers that will help to accelerate cabin cooling:



^ To prevent the cabin from heating up, we recommend to keep all sunshades closed (roof, tailgate and doors).



^ Allow hot air to escape by leaving a side window slightly open.



^ Open the rear sunroof to tilt position for the first 3 to 4 minutes after startup. This will allow hot air to escape faster.



^ An aftermarket sunscreen for front windshield can help keep the cabin cooler.



^ An aftermarket window tint foil applied to the glass roof can reduce the cabin heat.



300



^ Using only the front A/C system, if no passengers are in the rear cabin, will cool the front area of the cabin faster.



^ Avoid parking in direct sunlight if possible.



WARRANTY



When procedure applies to vehicles within 12 months or 12,000 miles (whichever occurs first), use the following:



REQUIRED PARTS AND TOOLS



VAS 5051, 5051 B, or 5052



Appropriate R-134 Service unit



ADDITIONAL INFORMATION



All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals



for the latest information.