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CREAKING OR KNOCKING NOISES HEARD FROM FRONT OF THE VEHICLE
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 55, NO. 13-33 (2035797/1), Date of Issue: November 13, 2013
55 13 33 2035797/1 November 13, 2013.
APPLICABLE MODELS AND YEARS
CONDITION
l The customer complains of hearing a creaking or knocking noise from the front of
the vehicle when the vehicle is twisted, such as when being driven into or out of
a driveway.
l The customer may describe the location of the noise source as the front suspension
area.
TECHNICAL BACKGROUND
This type of noise may be caused by the contact between the hood height adjustment stop
buffers and the lock carrier. While noises originating from the front of the vehicle
may have a number of causes, the repair described below will eliminate this possible
cause.
PRODUCTION SOLUTION
Not applicable.
SERVICE
1. Apply a small piece of felt tape material (533863288A ) to the contact surface of
the hood height adjustment stop buffers as shown in the illustration (Figure 1).
AUDI: A4 2012 - 2014; A5 2012 - 2014; A5 Cabriolet 2012 - 2014; Audi Q5 2012 - 2014
GROUP: 55 - Hood, Lids
Model(s) Year VIN Range Vehicle-Specific Equipment
A4 2012 - 2014
All Not Applicable
A5 2012 - 2014
A5 Cabriolet 2012 - 2014
Audi Q5 2012 - 2014
2014 Audi A4 Quattro
CREAKING OR KNOCKING NOISES HEARD FROM FRONT OF THE VEHICLE
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2. Check the hood adjustment and correct if necessary.
3. Drive the vehicle to ensure that the noises have been eliminated. Should the
noises persist, continue with diagnosis to locate another possible cause.
WARRANTY
WARRANTY INFORMATION
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this
Technical Service Bulletin is informational only.
Service
Number:
5522
Damage Code: 0020
2014 Audi A4 Quattro
CREAKING OR KNOCKING NOISES HEARD FROM FRONT OF THE VEHICLE
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All warranty claims submitted for payment must be in accordance with the Audi Warranty
Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
REQUIRED PARTS AND TOOLS
PARTS INFORMATION
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2035797) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
Labor
Operations:
Apply felt tape to hood height adjustment stop
buffers and adjust hood
5522 1500
30
TU
Diagnostic
Time:
GFF No allowance 0 TU
Road test prior to service procedure 0121 0002
10
TU
Road test after service procedure 0121 0004
10
TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP
allowance details)
Claim
Comment:
As per TSB #2035797/1
Part Number Part Description Quantity
533863288A 0.1
2014 Audi A4 Quattro
CREAKING OR KNOCKING NOISES HEARD FROM FRONT OF THE VEHICLE
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