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2002047 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE
CENTER (TAC)
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 00, NO. 14-67 (2002047/8), Date of Issue: July 31, 2014
Superceded Bulletin(s): GROUP 00, NO. 14-61, Date of Issue: May 1, 2014
00 14 67 2002047/8 July 31, 2014. Supersedes Technical Service Bulletin Group 00 number
14-61 dated May 1, 2014.
APPLICABLE MODELS AND YEARS
CONDITION
Not applicable.
TECHNICAL BACKGROUND
Not applicable.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Complete these steps before calling the Technical Assistance Center at 800-388-2834:
Attach Guided Fault Finding (GFF) to the ticket.
Run a Spec/Actual on the vehicle if prompted by GFF.
Exhaust dealership resources, including service information and Technical Service
Bulletins. Consult with the shop foreman/service manager.
Enter a concise customer concern into the ticket.
Enter summary of diagnosis performed into the ticket.
Have vehicle production date on hand.
Have engine or transmission code (may be required in some cases) on hand.
If you are not prepared when you call the Audi Technical Assistance Center,
another technician will be waiting in the call queue while you gather the
necessary information.
AUDI: All Models
GROUP: 00 - General
Model(s) Year VIN Range Vehicle-Specific Equipment
All All All Not Applicable
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
WWW.EBAAUTOPARTS.COM
2020年2月17日 21:18:49 Page 1 © 2011 Mitchell Repair Information Company, LLC.
52
If the steps listed above have not been completed at the time the call is placed,
you will be prompted to call back when prepared.
Call from a quiet place, away from the background of shop noises but close to
Elsa.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2002047) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
WWW.EBAAUTOPARTS.COM
2020年2月17日 21:18:49 Page 2 © 2011 Mitchell Repair Information Company, LLC.
2002047 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE
CENTER (TAC)
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 00, NO. 14-67 (2002047/8), Date of Issue: July 31, 2014
Superceded Bulletin(s): GROUP 00, NO. 14-61, Date of Issue: May 1, 2014
00 14 67 2002047/8 July 31, 2014. Supersedes Technical Service Bulletin Group 00 number
14-61 dated May 1, 2014.
APPLICABLE MODELS AND YEARS
CONDITION
Not applicable.
TECHNICAL BACKGROUND
Not applicable.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Complete these steps before calling the Technical Assistance Center at 800-388-2834:
Attach Guided Fault Finding (GFF) to the ticket.
Run a Spec/Actual on the vehicle if prompted by GFF.
Exhaust dealership resources, including service information and Technical Service
Bulletins. Consult with the shop foreman/service manager.
Enter a concise customer concern into the ticket.
Enter summary of diagnosis performed into the ticket.
Have vehicle production date on hand.
Have engine or transmission code (may be required in some cases) on hand.
If you are not prepared when you call the Audi Technical Assistance Center,
another technician will be waiting in the call queue while you gather the
necessary information.
AUDI: All Models
GROUP: 00 - General
Model(s) Year VIN Range Vehicle-Specific Equipment
All All All Not Applicable
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
WWW.EBAAUTOPARTS.COM
2020年2月17日 21:18:49 Page 1 © 2011 Mitchell Repair Information Company, LLC.
52
If the steps listed above have not been completed at the time the call is placed,
you will be prompted to call back when prepared.
Call from a quiet place, away from the background of shop noises but close to
Elsa.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB (2002047) are subject to change
and/or removal. Always check with your Parts Department and service manuals for the
latest information.
2014 Audi A4 Premium
00 TECHNICIAN PREPARATION WHEN CALLING THE AUDI TECHNICAL ASSISTANCE CENTER (TAC)
WWW.EBAAUTOPARTS.COM
2020年2月17日 21:18:49 Page 2 © 2011 Mitchell Repair Information Company, LLC.
