Instruments - Driver Information Display Blank Info.
90 IP cluster - Driver information system briefly blank after engine start
90 10 17
2019391/3
August 12, 2010
Supersedes Technical DIAGNOSIS AND REPAIR Group 90 number 09-07 dated July 31, 2009 for reasons listed below.
Affected Vehicles
CONDITION
The customer may report that the display of the driver information system in the Instrument Cluster (J285) is black for about 10 seconds after start.
Afterwards, it returns to normal function.
TECHNICAL BACKGROUND
As a result of a low voltage drop during engine start, the graphics controller of the driver information system may reset. Once the voltage returns to a
normal level, the controller needs a few seconds to initialize.
This is an intended behavior of the Instrument Cluster (J285) in case of a low voltage drop.
Low voltage drops may occur during engine start in harsh environments such as in very low temperatures or at low vehicle battery charge.
Only vehicles with color driver information system (PR code 9Q4) may be affected.
PRODUCTION SOLUTION
Not applicable.
SERVICE
371
Explain the Technical Background to the customer and do not perform any repairs.
WARRANTY
This TSB is informational only and not applicable to any Audi warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
