Technical Service Bulletin # 911054
Cell Phone - Voice Activation Inoperative
91 Voice dialog system doesn't work on vehicles with phone preparation
91 10 54
2013274/6
August 19, 2010
Supersedes Technical Service Bulletin Group 91 number 09-75 dated November 2, 2009 for reasons listed below.
Affected Vehicles
Condition
Date: 100819Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 234
^ The message Button vacant appears when pressing the Push To Talk button on the steering wheel.
^ In the telephone setup menu, the message Voice operation cannot be activated is displayed in the Sound Settings option.
^ Usually the issue occurs after replacing the Front Information Display Control Head (Headunit J523) or after retrofitting the Speech
Dialog System - Control Module J507.
^ Vehicles with Telephone Transceiver R36 (UHV) in combination with the Speech Dialog System - Control Module J507 (SDS) are
affected.
Technical Background
The Speech Dialog System Control Module J507 may interfere with the internal speech command function of the Telephone Transceiver
R36.
Production Solution
Not applicable.
Service
1. The Internal Speech Command function of the Telephone Transceiver R36 must be deactivated.
2. Change the coding of the Telephone Transceiver R36 - Coding (Addressword 77) to 10900.
3. A Reset via Headunit Adaptation channel 111 (set to 1) of the MMI system is necessary before verifying the proper function.
Warranty
This TSB is informational only and not applicable to any Audi warranty, as it is already included in the control unit installation.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and
service manuals for the latest information.
Cell Phone - Voice Activation Inoperative
91 Voice dialog system doesn't work on vehicles with phone preparation
91 10 54
2013274/6
August 19, 2010
Supersedes Technical Service Bulletin Group 91 number 09-75 dated November 2, 2009 for reasons listed below.
Affected Vehicles
Condition
Date: 100819Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 234
^ The message Button vacant appears when pressing the Push To Talk button on the steering wheel.
^ In the telephone setup menu, the message Voice operation cannot be activated is displayed in the Sound Settings option.
^ Usually the issue occurs after replacing the Front Information Display Control Head (Headunit J523) or after retrofitting the Speech
Dialog System - Control Module J507.
^ Vehicles with Telephone Transceiver R36 (UHV) in combination with the Speech Dialog System - Control Module J507 (SDS) are
affected.
Technical Background
The Speech Dialog System Control Module J507 may interfere with the internal speech command function of the Telephone Transceiver
R36.
Production Solution
Not applicable.
Service
1. The Internal Speech Command function of the Telephone Transceiver R36 must be deactivated.
2. Change the coding of the Telephone Transceiver R36 - Coding (Addressword 77) to 10900.
3. A Reset via Headunit Adaptation channel 111 (set to 1) of the MMI system is necessary before verifying the proper function.
Warranty
This TSB is informational only and not applicable to any Audi warranty, as it is already included in the control unit installation.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and
service manuals for the latest information.
