Saturday 21 July 2018

******** Audi A4 Sedan (8K2) L4-2.0L Turbo (CAEB) Technical DIAGNOSIS AND REPAIR # 911021 Date: 100504


Audio System - Audi Music Interface(R) Int. Inoperative



91 CAN Audi Music Interface sporadically inoperative



91 10 21



2023416/1



May 4, 2010



Affected Vehicles



Condition



^ Audi Music Interface (AMI) is inoperative and devices such as iPods or USB sticks are not recognized when properly connected to an appropriate



adapter cable.



After a vehicle CAN bus sleep cycle, the AMI functions properly again.



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^ DTC 02078 (media player position 3 no signal/communication) is sporadically stored in the Gateway (address word 19).



^ Only vehicles with the CAN-based generation 3 radio (PR# 8UQ/8YN) and Audi Music Interface (PR# UF7) are affected.



Technical Background



Under certain circumstances the AMI control unit may not properly wake up after the CAN bus sleep and therefore it is not recognized by the



Gateway. When this occurs, no communication with the AMI control unit is possible.



Production Solution



Improved Audi Music Interface (R199) software.



Service



1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.



2. Update the Audi Music Interface (R199) using the SVM action code as listed in the table above if necessary.



Warranty



Additional Information



The following Technical DIAGNOSIS AND REPAIR will be necessary to complete this procedure:



^ TSB 2011732 00 Software Version Management (SVM), operating instructions.



All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals



for the latest information.



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Attachment - TSB 2011732 00 Software Version Management (SVM), operating instructions.