Audi Q5 Technical Service Bulletin # 911076 Date: 101209
3G MMI(R) - Satellite Radio Concerns
91 3G MMI: Satellite radio concerns
91 10 76
2024200/2
December 9, 2010.
Supersedes Technical Service Bulletin Group 91 number 10-51 dated August 18, 2010 for reasons listed below.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 393
Affected Vehicles
Condition
^ Satellite radio band selection is not available using the Radio selection button in the 3G MMI control panel.
^ Satellite radio pre-set stations intermittently disappear.
Technical Background
Software issue in the radio.
Production Solution
New software (ZUG 0114).
Service
Tip: For successful results, the steps must be performed in this sequence.
1. Check 3G MMI system software version
2. Update software of the 3G MMI system
3. Perform feedback documentation to the SVM
1. Check 3G MMI system software version
1. Switch on ignition and wait approximately 1 minute.
2. Press the SETUP and RETURN buttons simultaneously and hold both buttons down for about 5 seconds.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 394
If this message is displayed, the system is not yet completely initialized. Wait a few seconds, then press the RETURN button.
3. Read current MMI train (Zug) version.
4. The train (Zug) versions listed in the table below must be updated.
P versions are production build.
K versions are service updates.
2. Update software of the 3G MMI system
1. Connect an approved Audi battery maintainer/charger to vehicle.
2. Switch off all unnecessary electrical equipment (blower, seat heater, interior light, etc.).
Tip: Also make sure that no electromagnetic interference sources (mobile phone) are operated in or near the vehicle while individual control units
are being updated.
Tip: For complete and detailed instructions for the 3G MMI system update, refer to the attached instructions. (Note: The attached instructions are
generic. Some portions may not apply to this specific TSB. Importing and exporting customer code data is not necessary for this 3G MMI update
system.)
3. Insert update CD into the 3G MMI main (head) drive unit located in the center of the instrument panel.
4. Start the software update.
5. After the software update has been performed, confirm the "Abort (cancel) documentation" selection. The 3G MMI system will restart. Then
perform the feedback documentation.
3. Perform feedback documentation to the SVM
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 395
2. Confirm any proposed parameter settings and codings.
3. Then perform test program "5F - Information electronics, resetting fault memory" to clear any faults in the system.
Tip: No control unit is flashed as part of the feedback documentation to the SVM. Do not perform any updates of control units. Do not replace any
control units.
Warranty
Required Parts and Tools
Additional information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals
for the latest information.
Attachment
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 396
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 397
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 398
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 399
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 400
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 401
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 402
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 403
2011732 00 Software Version Management (SVM), operating instructions
Instructions For MMI 3G Nav. Plus Update
Instructions for MMI 3G Nav. Plus update
MMI update programming for vehicles equipped with MMI 3G, e.g. the Audi Q5 (8R) with feedback documentation via Software Versions
Management (Audi SVM).
Overview of the MMI 3G Systems described here with relevant PR no.:
MMI 3G - 8DY
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 404
1. Overview of controls
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 405
2. Important information about update programming
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 406
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 407
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 408
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 409
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 410
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 411
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 412
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 413
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 414
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 415
3. Carrying out update programming
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 416
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 417
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 418
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 419
4. Changing languages, only for MMI 3G Radio/Basic Plus systems (not available in Audi Q5 models).
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 420
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 421
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 422
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 423
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 424
5. Importing and exporting customer data (MMI 3G Navigation Plus)
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 425
Activating imported customer data.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 426
3G MMI(R) - Satellite Radio Concerns
91 3G MMI: Satellite radio concerns
91 10 76
2024200/2
December 9, 2010.
Supersedes Technical Service Bulletin Group 91 number 10-51 dated August 18, 2010 for reasons listed below.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 393
Affected Vehicles
Condition
^ Satellite radio band selection is not available using the Radio selection button in the 3G MMI control panel.
^ Satellite radio pre-set stations intermittently disappear.
Technical Background
Software issue in the radio.
Production Solution
New software (ZUG 0114).
Service
Tip: For successful results, the steps must be performed in this sequence.
1. Check 3G MMI system software version
2. Update software of the 3G MMI system
3. Perform feedback documentation to the SVM
1. Check 3G MMI system software version
1. Switch on ignition and wait approximately 1 minute.
2. Press the SETUP and RETURN buttons simultaneously and hold both buttons down for about 5 seconds.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 394
If this message is displayed, the system is not yet completely initialized. Wait a few seconds, then press the RETURN button.
3. Read current MMI train (Zug) version.
4. The train (Zug) versions listed in the table below must be updated.
P versions are production build.
K versions are service updates.
2. Update software of the 3G MMI system
1. Connect an approved Audi battery maintainer/charger to vehicle.
2. Switch off all unnecessary electrical equipment (blower, seat heater, interior light, etc.).
Tip: Also make sure that no electromagnetic interference sources (mobile phone) are operated in or near the vehicle while individual control units
are being updated.
Tip: For complete and detailed instructions for the 3G MMI system update, refer to the attached instructions. (Note: The attached instructions are
generic. Some portions may not apply to this specific TSB. Importing and exporting customer code data is not necessary for this 3G MMI update
system.)
3. Insert update CD into the 3G MMI main (head) drive unit located in the center of the instrument panel.
4. Start the software update.
5. After the software update has been performed, confirm the "Abort (cancel) documentation" selection. The 3G MMI system will restart. Then
perform the feedback documentation.
3. Perform feedback documentation to the SVM
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 395
2. Confirm any proposed parameter settings and codings.
3. Then perform test program "5F - Information electronics, resetting fault memory" to clear any faults in the system.
Tip: No control unit is flashed as part of the feedback documentation to the SVM. Do not perform any updates of control units. Do not replace any
control units.
Warranty
Required Parts and Tools
Additional information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Dept. and service manuals
for the latest information.
Attachment
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 396
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 397
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 398
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 399
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 400
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 401
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 402
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 403
2011732 00 Software Version Management (SVM), operating instructions
Instructions For MMI 3G Nav. Plus Update
Instructions for MMI 3G Nav. Plus update
MMI update programming for vehicles equipped with MMI 3G, e.g. the Audi Q5 (8R) with feedback documentation via Software Versions
Management (Audi SVM).
Overview of the MMI 3G Systems described here with relevant PR no.:
MMI 3G - 8DY
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 404
1. Overview of controls
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 405
2. Important information about update programming
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 406
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 407
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 408
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 409
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 410
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 411
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 412
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 413
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 414
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 415
3. Carrying out update programming
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 416
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 417
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 418
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 419
4. Changing languages, only for MMI 3G Radio/Basic Plus systems (not available in Audi Q5 models).
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 420
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 421
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 422
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 423
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 424
5. Importing and exporting customer data (MMI 3G Navigation Plus)
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 425
Activating imported customer data.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 426
