Audi Q5 Technical Service Bulletin # 721001 Date: 100423
Interior - Rear Center Seat Rattles/Won't Fold Flat
72 Rear center seat rattles and does not fold flat
72 10 01
2023324/1
April 23, 2010
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 476
Affected Vehicles
Condition
^ The rear center seat rattles at the backrest latching mechanism.
^ The rear center seat release handle for folding the center seat backrest flat does not function.
Technical Background
The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear
backrest on the driver's side, the center backrest cannot be folded flat independent from the driver's side rear backrest.
The loose connection inside the latching mechanism can create noises from the rear center seat while driving over rough roads.
Production Solution
The connection between the release rod and the release lever is optimized. The release lever is optimized.
Service
Follow the instructions below to replace both the release lever and the lock cover.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 477
1. Manually unlatch the center backrest from the driver's side rear backrest. To do this, insert a small, flat, regular screwdriver (with an end width of
6 mm-8 mm) into the latch to release the locking mechanism.
The latch concept is the same as a door latch; pressing inward will release the latch.
2. Use the repair instructions in ElsaWeb to remove and replace the release lever button and the lock cover.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 478
Warranty
Required Parts and Tools
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
Interior - Rear Center Seat Rattles/Won't Fold Flat
72 Rear center seat rattles and does not fold flat
72 10 01
2023324/1
April 23, 2010
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 476
Affected Vehicles
Condition
^ The rear center seat rattles at the backrest latching mechanism.
^ The rear center seat release handle for folding the center seat backrest flat does not function.
Technical Background
The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear
backrest on the driver's side, the center backrest cannot be folded flat independent from the driver's side rear backrest.
The loose connection inside the latching mechanism can create noises from the rear center seat while driving over rough roads.
Production Solution
The connection between the release rod and the release lever is optimized. The release lever is optimized.
Service
Follow the instructions below to replace both the release lever and the lock cover.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 477
1. Manually unlatch the center backrest from the driver's side rear backrest. To do this, insert a small, flat, regular screwdriver (with an end width of
6 mm-8 mm) into the latch to release the locking mechanism.
The latch concept is the same as a door latch; pressing inward will release the latch.
2. Use the repair instructions in ElsaWeb to remove and replace the release lever button and the lock cover.
2010 Audi Q5 Quattro (8RB) V6-3.2L (CALB) Page 478
Warranty
Required Parts and Tools
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
