Friday 30 September 2016

******** Audi A6 Sedan (4F2) V6-3.2L (CALA) Technical DIAGNOSIS AND REPAIR # 911068 Date: 101026


Navigation/MMI(R) - Joystick Is Loose Or Fallen Off



91 3G MMI Navigation joystick fallen off or loose



91 10 68



2024683/1



October 26, 2010



AFFECTED VEHICLES



CONDITION



The MMI control knob joystick is loose or has fallen off. Only vehicles with Navigation are affected (PR Number 7T6).



TECHNICAL BACKGROUND



Not applicable.



PRODUCTION SOLUTION



Not applicable.



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SERVICE



Tip: Do not replace the MMI control panel (E380). With this control panel type only the small joystick can be replaced separately; the knob itself



cannot be removed (Figure 1).



1. Obtain repair kit 8K0 998 068.



The repair kit contains three pieces (gloss finish joystick, matte finish joystick and rubber boot).



2. Install the rubber boot.



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3. Install the appropriate joystick.



WARRANTY



REQUIRED PARTS AND TOOLS



ADDITIONAL INFORMATION



All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service



manuals for the latest information.