Technical Service Bulletin # 961124
Campaign 96C3 - Side Assist Software Update (NVLW)
UPDATE - Side Assist Software Update (NVLW)
96 11 24
2027956/2
November 11, 2011.
Supersedes Technical Service Bulletin Group 96 number 11 - 23 dated November 8, 2011 for reasons listed below.
Affected Vehicles
Condition
This RVU has been proactively released to prevent the following condition from occurring in the vehicle:
Side assist becomes inoperative.
This Required Vehicle Update (RVU) is in effect until removed.
Date: 111111Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 139
Vehicle must meet all of the following criteria:
^ Procedure is valid only for vehicles that show the 96C3 code in the ElsaWeb Campaign/Action Information screen on the day of repair.
^ Vehicle must be within the New Vehicle Limited Warranty.
^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
For Audi A8 vehicles equipped with side assist (address 3C) and manufactured within a specific period, it is possible that the side assist
may switch itself off. DTC 02850 may be stored inside the side assist control unit and the system can no longer be activated.
Production Solution
Updated software.
Service
SVM Update Instructions
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.
2. Update side assist control unit (J769) using the SVM action code as listed in the table above if necessary.
3. If DTC 02850 is set in the side assist control unit then the control unit cannot be updated and must be replaced. Replacement of the
control unit should be claimed under normal warranty and not this RVU.Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 140Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 141
Warranty
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department
and service manuals for the latest information.
ATTACHMENTAudi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 142Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 143Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 144Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 145Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 146Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 147Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 148Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 149
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
Campaign 96C3 - Side Assist Software Update (NVLW)
UPDATE - Side Assist Software Update (NVLW)
96 11 24
2027956/2
November 11, 2011.
Supersedes Technical Service Bulletin Group 96 number 11 - 23 dated November 8, 2011 for reasons listed below.
Affected Vehicles
Condition
This RVU has been proactively released to prevent the following condition from occurring in the vehicle:
Side assist becomes inoperative.
This Required Vehicle Update (RVU) is in effect until removed.
Date: 111111Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 139
Vehicle must meet all of the following criteria:
^ Procedure is valid only for vehicles that show the 96C3 code in the ElsaWeb Campaign/Action Information screen on the day of repair.
^ Vehicle must be within the New Vehicle Limited Warranty.
^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
For Audi A8 vehicles equipped with side assist (address 3C) and manufactured within a specific period, it is possible that the side assist
may switch itself off. DTC 02850 may be stored inside the side assist control unit and the system can no longer be activated.
Production Solution
Updated software.
Service
SVM Update Instructions
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating instructions.
2. Update side assist control unit (J769) using the SVM action code as listed in the table above if necessary.
3. If DTC 02850 is set in the side assist control unit then the control unit cannot be updated and must be replaced. Replacement of the
control unit should be claimed under normal warranty and not this RVU.Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 140Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 141
Warranty
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department
and service manuals for the latest information.
ATTACHMENTAudi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 142Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 143Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 144Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 145Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 146Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 147Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 148Audi A8L Quattro Sedan (4E8) V8-4.2L (BVJ)
Page 149
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
