Audi Q7 Quattro Technical 971121 Date: 110209
Electrical - Engine No Start/Power Tailgate Inoperative
55 Power tailgate inoperative or engine does not start
97 11 21
2024660/1
February 9, 2011.
AFFECTED VEHICLES
Audi Q7 Quattro 228
CONDITION
Customer may report the following conditions in a vehicle with a panoramic roof:
^ Vehicle does not start.
^ Power tailgate does not function.
TECHNICAL BACKGROUND
The wire harness can get trapped behind the sunroof motor.
PRODUCTION SOLUTION
The wire harness is secured with adhesive tape to prevent pinching.
SERVICE
Repair the damaged wire harness and route it in such a way that it cannot be trapped any more.
Audi Q7 Quattro 229
WARRANTY INFORMATION
REQUIRED PARTS AND TOOLS
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
Electrical - Engine No Start/Power Tailgate Inoperative
55 Power tailgate inoperative or engine does not start
97 11 21
2024660/1
February 9, 2011.
AFFECTED VEHICLES
Audi Q7 Quattro 228
CONDITION
Customer may report the following conditions in a vehicle with a panoramic roof:
^ Vehicle does not start.
^ Power tailgate does not function.
TECHNICAL BACKGROUND
The wire harness can get trapped behind the sunroof motor.
PRODUCTION SOLUTION
The wire harness is secured with adhesive tape to prevent pinching.
SERVICE
Repair the damaged wire harness and route it in such a way that it cannot be trapped any more.
Audi Q7 Quattro 229
WARRANTY INFORMATION
REQUIRED PARTS AND TOOLS
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
