Audi Q7 Quattro Technical 961234 Date: 120529
Instruments - Rearview Camera Sporadically Shows No Image
96 Rearview Camera shows no image - Sporadic
96 12 34
2029563/1
May 29, 2012.
Affected Vehicles
Condition
The picture of the rearview camera sporadically does not appear when selecting reverse gear. No fault memory entry is logged. The acoustic park aid
is active (The LED in the park aid button is lit up) and the option to show the rearview camera is correctly selected in the MMI CAR menu.
Technical Background
1. This condition can be created by the customer unintentionally.
The picture of the rearview camera image was deactivated by accidentally hitting of the MMI buttons for radio, phone, media, or navigation
system.
If this occurs for A4, A5, A5 Cabriolet, Audi Q5, C6 A6, and Audi Q7, the rearview camera image can be reactivated by selecting the reverse
gear a second time or by one of the following methods.
^ Press the parking aid button twice (1st operation >> park aid is deactivated, 2nd operation >> park aid is activated)
^ Ignition cycle
^ Exceed 6 mph (10 km/h) (parking aid is deactivated) and then select the reverse gear (parking aid is activated).
Audi Q7 Quattro 104
2. External influences
^ An incoming phone call has a higher priority than the picture of the rearview camera and thus will override the image in the MMI.
Production Solution
Not applicable.
Service
This service bulletin is for informational purposes only.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
Instruments - Rearview Camera Sporadically Shows No Image
96 Rearview Camera shows no image - Sporadic
96 12 34
2029563/1
May 29, 2012.
Affected Vehicles
Condition
The picture of the rearview camera sporadically does not appear when selecting reverse gear. No fault memory entry is logged. The acoustic park aid
is active (The LED in the park aid button is lit up) and the option to show the rearview camera is correctly selected in the MMI CAR menu.
Technical Background
1. This condition can be created by the customer unintentionally.
The picture of the rearview camera image was deactivated by accidentally hitting of the MMI buttons for radio, phone, media, or navigation
system.
If this occurs for A4, A5, A5 Cabriolet, Audi Q5, C6 A6, and Audi Q7, the rearview camera image can be reactivated by selecting the reverse
gear a second time or by one of the following methods.
^ Press the parking aid button twice (1st operation >> park aid is deactivated, 2nd operation >> park aid is activated)
^ Ignition cycle
^ Exceed 6 mph (10 km/h) (parking aid is deactivated) and then select the reverse gear (parking aid is activated).
Audi Q7 Quattro 104
2. External influences
^ An incoming phone call has a higher priority than the picture of the rearview camera and thus will override the image in the MMI.
Production Solution
Not applicable.
Service
This service bulletin is for informational purposes only.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
