Audi Q7 Quattro Technical 911237 Date: 120216
Audio - CD Changer Playback Hesitation or Disruption
91 CD changer, Hesitation or disruption with playback
91 12 37
Audi Q7 Quattro 164
2028677/1
February 16, 2012.
Affected Vehicle
Condition
A hesitation or disruption in sound is heard when playing a CD which contains one long continuous track.
Technical Background
CDs that contain one long continuous track, have no breaks between tracks, but can still show individual titles and length in the MMI; the CD
changer will cut out the sound for half a second when changing from one track to the next. This is normal for vehicles with an Alpine CD changer
installed.
Tip: The Alpine CD changer has a SW part number of 4F0 035 110 A. Please use the VAS Tester to confirm the CD changer SW part number.
Production Solution
Not applicable.
Service
A replacement of the CD changer will not fix the behavior. This is considered normal and any replacements will be rejected under warranty.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
Audio - CD Changer Playback Hesitation or Disruption
91 CD changer, Hesitation or disruption with playback
91 12 37
Audi Q7 Quattro 164
2028677/1
February 16, 2012.
Affected Vehicle
Condition
A hesitation or disruption in sound is heard when playing a CD which contains one long continuous track.
Technical Background
CDs that contain one long continuous track, have no breaks between tracks, but can still show individual titles and length in the MMI; the CD
changer will cut out the sound for half a second when changing from one track to the next. This is normal for vehicles with an Alpine CD changer
installed.
Tip: The Alpine CD changer has a SW part number of 4F0 035 110 A. Please use the VAS Tester to confirm the CD changer SW part number.
Production Solution
Not applicable.
Service
A replacement of the CD changer will not fix the behavior. This is considered normal and any replacements will be rejected under warranty.
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.