Audi Q7 Quattro Technical 301110 Date: 111202
M/T/R-tronic - Clutch Plate Diagnostic Guidelines
30 Clutch plate diagnosis guidelines
30 11 10
2019850/4
December 2, 2011.
Supersedes Technical Service Bulletin Group 30 number 11 - 09 dated July 22, 2011 for reasons listed below.
Affected Vehicles
Condition
^ Clutch not operating properly.
^ Clutch smells burnt.
^ Clutch pedal does not fully return to starting position.
Technical Background
The following conditions can lead to clutch damage:
^ Incorrect shifting.
^ At a high vehicle speed, the clutch is pressed and an incorrect lower gear is selected. The gearbox drives the clutch plate past its designed RPM
range (over speed condition) and centrifugal force damages the clutch. If the clutch was engaged during this incorrect gear engagement, damage
would also occur to the engine.
^ The revolutions of clutch plate and engine input shaft differ too much.
^ Excessive slipping of the clutch.
This leads to the overheating of the clutch plate and removal of the lining.
Production Solution
Not Applicable.
Service
Try to reproduce the customer complaint so that it can be clearly assigned to this TSB.
Use the illustrations below to assess whether warranty damage is involved.
Audi Q7 Quattro 178
^ The lining comes partly off because of overheating.
^ The lining has burst off because of an over speed condition.
^ The lining is ground to the rivets; as a result, the clutch lining is broken.
Warranty
For all clutch damage shown in this TSB:
This damage is due to outside influence and is not covered by any Audi warranty.
Audi Q7 Quattro 179
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
M/T/R-tronic - Clutch Plate Diagnostic Guidelines
30 Clutch plate diagnosis guidelines
30 11 10
2019850/4
December 2, 2011.
Supersedes Technical Service Bulletin Group 30 number 11 - 09 dated July 22, 2011 for reasons listed below.
Affected Vehicles
Condition
^ Clutch not operating properly.
^ Clutch smells burnt.
^ Clutch pedal does not fully return to starting position.
Technical Background
The following conditions can lead to clutch damage:
^ Incorrect shifting.
^ At a high vehicle speed, the clutch is pressed and an incorrect lower gear is selected. The gearbox drives the clutch plate past its designed RPM
range (over speed condition) and centrifugal force damages the clutch. If the clutch was engaged during this incorrect gear engagement, damage
would also occur to the engine.
^ The revolutions of clutch plate and engine input shaft differ too much.
^ Excessive slipping of the clutch.
This leads to the overheating of the clutch plate and removal of the lining.
Production Solution
Not Applicable.
Service
Try to reproduce the customer complaint so that it can be clearly assigned to this TSB.
Use the illustrations below to assess whether warranty damage is involved.
Audi Q7 Quattro 178
^ The lining comes partly off because of overheating.
^ The lining has burst off because of an over speed condition.
^ The lining is ground to the rivets; as a result, the clutch lining is broken.
Warranty
For all clutch damage shown in this TSB:
This damage is due to outside influence and is not covered by any Audi warranty.
Audi Q7 Quattro 179
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.
